Learning Centre - Your Cloud Works

Your Security is our primary focus

The Danes

2 Reindeer Court, Potterspury, NN12 7FB

MON - FRI: 8:30 to 18:00

Helpdesk Opening Hours

Emergency Support

Not a client? Not a problem.
We can still support you

+44 (0) 1908 410261

Customer Support

Home » IT Support and Security in Milton Keynes and Northampton » Learning Centre

Learning Centre

Welcome to the Your Cloud Works Learning Centre. You have almost 500 different resources to choose from!

At Your Cloud Works, we believe in empowering our community with the knowledge and tools necessary to navigate the ever-evolving world of technology. Our Learning Centre is designed to be your go-to resource for all things tech, offering a wealth of information and insights to help you stay ahead of the curve.

Dive into our comprehensive Tech Guides to find detailed tutorials and expert advice on a wide range of topics, from the basics of cloud computing to advanced cybersecurity practices. Stay informed with our regularly updated Blog Posts, where we share the latest trends, tips, and news in the tech industry. Explore the Books we’ve authored, providing in-depth explorations of essential tech subjects, and access our Newsletters for curated updates delivered straight to your inbox.

Keep up with the latest happenings at Your Cloud Works through our News section, where you’ll find announcements and updates about our services and initiatives. If you have questions, our Frequently Asked Questions section is here to provide clear and concise answers. Plus, don’t miss our Tech Tip Videos for quick and easy-to-follow visual guides that make mastering new tech skills a breeze.

Join us on this journey of discovery and innovation, and make the most of the resources available at the Your Cloud Works Learning Centre.

Guides

Cyber crime is always evolving. You should be too

IT Buyer’s Guide for 2024

Understanding the CrowdStrike Outage

Data loss? Save yourself a mighty headache

Time to say goodbye to Windows 10

5 Steps to Recover from a Cyber Attack

Cyber attacks start with a simple email

Why you’re better in a contract with your IT company

Secure your data under lock and key

How proactive monitoring will help your business weather any storm

Why outsourced IT always beats DIY

On the battle front: Protect your business from these cyber security threats in 2024

Don’t forget home office security: A guide to keeping remote workers safe and secure

Could AI be key to growing your business?

10 productivity apps in 365 you’re already paying for (but might not be benefitting from)

The Metaverse explained: How it could affect your business

Human error : Your biggest cyber security risk

Back Up Your Data Every Day

“Wouldn’t it be great if…” How to start planning a big IT project

All businesses should adopt MFA. Now

Learn to talk tech with our IT Jargon Buster

Getting to Grips with Email Security

Your need-to-know guide to cloud security

The next 10 years: 8 tech trends you’ll need to be ready for

How to get faster Wi-Fi in your office and for remote workers

Everything you need to know about password managers

The business owner’s complete guide to phishing

How to get the perfect video call setup, whatever your budget

The biggest security threat to your business is on your payroll

The business owner’s briefing: Reduce the burden on your brain

Digital Transformation for your Business

The 7 KPIs for ROI from IT

The security problem of John’s “other” laptop

Did you get a short break at Christmas?

Are you really paying your IT Support partner enough?

It’s a Massive Launch Month!

Every Business Will Face A Ransomware Attack

It’s time to switch your IT Partner

Let’s talk about the hidden treasures of Microsoft 365

These are the threats to worry about

Crisis: Your office is on fire

Cyber-crime: Your business’s 5 step plan to prepare and protect

What are the 7 signs that you really do need a new computer?

The top 5 questions you could ask us, that we’d love to say ‘YES’ to

Your 12 page guide to Productivity in 2021

What IT Strategy is Right for your Business in 2021?

How would you know about a ransomware attack on your PC?

The ultimate secret weapon for keeping your business data safe

Are you set up for working anywhere, on any device at any time?

Ransomware is still the fastest growing crime on the planet

Improve how you work from home or the office with Microsoft Teams

5 DIFFICULT QUESTIONS to ask an IT support company

After Lockdown what Happens Next?

Bring Your Own Device

Blog

Don’t sleep on this simple, effective security booster

Microsoft takes the pain out of updates

Lost for words? Draft with Copilot can help

Heads up: You need to update Windows 11 by this deadline

Cyber extortion: What is it and what’s the risk to your business?

Slow PCs? Manage which applications launch at startup

PING, WHOOSH, or BEEP? Now you can decide with Teams

Is that Chrome extension filled with malware?

Save time by accessing your Android phone’s files with File Explorer

Protect your business from a data leak with Microsoft Edge

Ransomware threats are surging – here’s how to protect your business

Are your employees reporting security issues fast enough… or even at all?

Now Copilot’s going to make your team work better together

More businesses are proactively investing in cyber security defences

You might hold the secret to data security in your finger

Say goodbye to video call pop-ups (and Teams meeting blushes)

The secrets to make your laptop battery live longer

1 in 4 people struggle with password overload. Here’s the answer

Cyber security training once a year isn’t working

Copilot is bringing another productivity boost to Teams

Uh oh! You’re at greater risk of malware than ever before

Is this the most dangerous phishing scam yet?

Is Wi-Fi 7 worth the investment?

Cyber attacks: Stronger, faster and more sophisticated

The little things that make a big difference

Be more productive with these Microsoft Edge features

And the award for most common phishing scam goes to…

Before you replace your slow PCs…

Which ransomware payment option is best? (Hint: none)

Bridging the trust gap between your employees and AI

Don’t think your business is a target? Think again

This new search feature in Edge is a revolution

Here’s what’s in store for the last ever Windows ‘Moments’ update

Microsoft wants you to pay for updates

Are you ready for next-gen email security? (YES!)

New! A better way to find Chrome extensions

Unwrap the gift of knowledge: 5 free AI courses by Microsoft

An AI-charged blast from the past

You’re not imagining it, video calls ARE stressful

Is app overload slowing down your team?

Sometimes it’s useful to have an extra pair of eyes—or ears—to help you proofread documents or listen to your emails.

You’ve heard of Copilot… but what is it?

SHOCK STAT: A third of business owners don’t trust their staff

It’s time to say goodbye to traditional passwords

Are you using the all-new Teams yet?

Never mind “can’t teach an old dog new tricks”…

That long password isn’t keeping you better protected

Get ready for another game-changer from Teams

Are you ready for Windows 11 to get even better?

That phishing site? Gone in 600 seconds

The end of an era: Goodbye WordPad

Beware these “too good to be true” Facebook ads

Tempted to test new features before everyone else? DON’T BE!

And breathe… the “file too large to send” problem is over

Microsoft and Samsung team up to boost work phone security

Is that Microsoft email actually a phishing attack?

Google Calendar has a great update for hybrid workers

3 ways AI makes almost any business task easier

The hidden dangers of free VPNs: Are you at risk?

Quick Database Diagrams

Is this the ultimate browser for business?

Scary stat: 87% of businesses hit by this in the last year

This is the latest trend in phishing attacks

Privacy alert: Change this setting in Edge, now

Browse with confidence: Microsoft Edge’s security boost

Now AI can make your Teams meetings more productive

Stop! And think, before you act on that email

Is your business data at risk? Don’t take chances with old tech

Here’s how cyber criminals try to hack your accounts while you sleep

The final curtain call for Windows 10: What you need to know

Windows 11 optional update: Why it’s better to wait

Charging in public places? Watch out for “juice jacking”

LinkedIn takes action to tackle fake accounts

Microsoft hints at some exciting Windows 12 developments

Criminals are exploiting AI to create more convincing scams

3 essential security tools for every business

Microsoft 365 makes Multi-Factor Authentication easier

Are your productivity tools actually slowing you down?

Bot malware is a growing security threat

Don’t forget your phone when you think about cyber security

Let’s start talking about AI

Cyber attacks are getting bigger and smarter. Are you vulnerable?

AI is making phishing scams more dangerous

Is your security focusing on the right things?

Young employees have different attitudes to cyber crime

Take action to avoid a devious new phishing scam

When did you last have a health check?

Are your younger employees experiencing ‘tech shame’?

A little trust can go a long way

Windows is the prime target for cyber criminals

When can you finally forget your password?

Are your people Christmas shopping from work?

Zoom wants to be the new Teams

Why you will not be fine on this Cloud9

Are you losing hours each week setting up video calls?

Don’t walk the plank with pirated software

Could avatars make your Teams meetings more fun?

Have you updated your Microsoft Edge browser to version 105?

Are you an Excel whizz, or a spreadsheet beginner?

Are you ever tempted to monitor how productive your WFH staff are?

Books

2024 IT Services Buyer’s Guide

IT Services Buyer’s Guide 2021

The 2020 Problem

Newsletters

Technology Insider | July 2024

Technology Insider | April 2024

Technology Insider | March 2024

Technology Insider | February 2024

Technology Insider | January 2024

Technology Insider | December 2023

Technology Insider | November 2023

Technology Insider | October 2023

Technology Insider | September 2023

Technology Insider | August 2023

Technology Insider | July 2023

Thinking of moving to a smaller office?

A four-day week doesn’t mean four-day security

Smartphones are now the preferred device for mobile work

Make your Chrome browser work harder

Don’t waste money on the wrong tech

IT hacks to help cut your energy bill

Can you imagine doing business in the Metaverse?

Zero trust: The perfect security setup? Or a productivity killer?

Do you know exactly what services your staff are signing up for?

Here’s why you need to automate more

Key business security recommendations and best practices

Hybrid Working: Hate it or rate it?

Two thirds of people working remotely are using faulty devices

Productivity Tools: What’s Next?

33% of UK employees are more likely to accept a job that includes MAC devices!

How is your video call etiquette?

How many businesses are really using a password manager now?

98% of all businesses have experienced at least one breach of their data

Are your team still reusing passwords?

You must run software updates

What repeat tasks could you automate?

Let’s answer those difficult questions about company data

Is it time to move to biometrics over passwords?

4 businesses become victims of malware every minute

How much would a data breach really cost your company?

Let’s hit back at cyber criminals

We are still helping local businesses to reduce IT costs

Are you looking forward to a productive 2021?

How can you reduce your IT costs in 2021?

When did you last check your business data backup?

Staff Security Awareness Training

The new normal for business IT

Is your business data being backed up correctly?

What it’s like to be hacked

New Publication : Email Lockdown

YCW News

Celebrating Our Team’s Latest Google Workspace Certifications!

Update on the Recent Crowdstrike Issue

Global 100 – The Strategist Series – 2024 Winner – Best IT Security & Support Services Provider 2024 – UK

International Elite 100 – IT Security & Support Services Provider of The Year – UK – Winner 2024

Global 100 – 2023 Winner – Best IT Security & Support Services Provider 2023 – UK

Corporate Vision Security Awards – 2023 Winner – Leading IT Security & Support Packages 2023 – Milton Keynes

Global 100 – 2022 Winner – Best IT Security & Support Services Provider 2022 – UK

Innovation & Excellence Awards – 2022 Winner – IT Security Specialists of the Year – United Kingdom

Your Cloud Works is crowned Best IT Security & Support Services Provider 2021

Google is Down: Gmail, Calendar, Drive and all other Workspace Services Affected

Your Cloud Works is awarded the Cyber Essentials certification

Making it easy for G Suite Admin to turn Apps on or off

Google Docs features that enable team collaboration

Android apps are coming to Chromebooks

Google launches polling feature for Classroom

Google updates Drive plug-in for Microsoft Office

Google Apps brings simplicity to Enterprise Mobility Management

F.A.Q

Do Chromebooks work offline?

What is the difference between Chromebooks and other computers?

How do I train teachers and students how to use G Suite?

How secure is G Suite for Education?

How much is G Suite for Education?

What is Google for Education?

Does G Suite allow me to manage mobile devices?

How does Google keep my information secure?

Can I get someone to set up G Suite for me?

Can I replace my current software with Google Docs?

What makes Google Cloud’s G Suite different?

How do I choose the right Cloud Service Provider?

What devices are compatible with a Hosted Desktop solution?

Is my data secure with a Hosted Desktop Service?

Where is my data stored?

What is ‘the Cloud’ and a ‘Hosted Desktop Solution’?

Tech Tip Videos

Cyber security isn’t just a problem for IT

It’s time to say goodbye to Windows 10

Cyber attacks are more common than you think

A cyber attack will probably start with an email

Here’s how to save time, money, and stress on your IT

Encryption: the difference between chaos and calm

Watch out for that digital storm!

You’re not still handling your own IT, are you?

Your 2024 cyber security considerations

Are you neglecting your home office security?

Could AI be key to growing your business?

Are you paying for productivity apps you’re not using?

The Metaverse explained: How it could affect your business

Human error is your biggest cyber security risk

Back up your data and save your business

How to plan a big IT project

All businesses should adopt MFA

Discuss these things with your technology partner

3 ways to protect your business email

3 steps to better cloud security

3 tech trends to look out for in 2023

Boost your business’s Wi-Fi speed

How much do you really know about phishing scams?

The perfect video call setup

How to stop Teams opening when you startup Windows 11

Let’s Talk Password Managers

Password Manager

Microsoft Lists for Team Efficiency

Keep your webcam secure!

The Real Helpdesk Test

Would your Staff Click That Link?

Accurate IT Hardware Budgeting

Stop Apps from Loading at Start-Up

Manage Your Chrome Passwords

What Is Multi-Factor Authentication

So you clicked a bad link on your phone

The Top 5 Phishing Scams and How to Protect Yourself

How To Improve Your Video Call Quality

Terrible Domino Password Effect you Need to Check

New Laptops Slowed by Bloatware

Your Cloud Works Cyber Security Tips

Upgrade You Business to a VoIP Phone System

Secure Business Password Management

Awareness – Fake Covid-19 Online Scams

End of Lockdown IT Security

Collaboration with Microsoft Teams

Connecting Remotely with MS SharePoint

Microsoft Planner In Teams

Stop Ransomware Early

The Worldwide Chip Shortage

Take the 60 Minute Security Test

Collaboration with Microsoft Teams

Connecting Remotely with MS SharePoint

Microsoft Project

Your Biggest Cyber Security Risk

Your Business Continuity Plan

Sharepoint Document Management

Spoofed Public Wi-Fi

To-Do is Making Your Life Easier

Access Database Management

Never Too Small To Be Hacked

MyAnalytics 365

Secure Password Manager

The Paperless Office and You

Microsoft Whiteboard for Collaboration

Moving your Business to the Cloud

Teams Just Keeps Growing

Delete Your Data Remotely

Microsoft Editor

Making Collaboration Easier

Brute force Password Attacks

How Strong Is Your Firewall?

Safe Staff Means Safe Business

OneNote for Translation

Training Your WFH Staff

Microsoft 365 Mobile Apps

3 Values of Password Managers

Powerpoint with Audio and Voice

Has your email been compromised?

Mileage Tracking with O365

Smart Lookup for Excel

Be Aware of these Malware Traps

Sensitive Data on Lost Mobiles

A Business Tech Upgrade

How Strong is your Password?

A Word About MS Word

VPNs for Secure Home Working

The Power of 2FA Security

Getting the Most From Microsoft 365

The 111 rule of Email Security

Is Old Tech Slowing you Down?

Secure Data For Home Workers

Data Security WFH

Lost & Stolen Laptops

Review Your Backups

Proactive Support

Two-Factor Authentication

Comprehensive Security Training

Cybercrime Growth

Three Scams to Watch