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Monthly Technology Insider

Subscribe to our monthly newsletter to receive useful tips, tricks and our monthly technology update straight to your inbox.

February 2024 Technology Insider

Notifications: Let’s get the balance right

Welcome to the February 2024 edition of our Technology Insider newsletter. 

PING! In this month’s newsletter we look at notifications and how they could be a nuisance for your team… PING! 

We’ve got a three-step plan to help you tackle the notification dilemma, so everyone can enjoy a better work/life balance.

Also inside: 

  • Your number one security “must-have”
  • Sharing files is about to get easier
  • And say goodbye to Windows speech recognition

As always, if you’ve got any feedback or questions about technology, please email me: business@yourcloudworks.com or call 01908 410261.

Enjoy reading your Technology Insider.

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January 2024 Technology Insider

Put these 7 things in your 2024 IT strategy

Welcome to the January 2024 edition of our Technology Insider newsletter – Happy New Year!

To kick off 2024 the right way, we’re talking about your IT strategy and the 7 things it really should include. If you don’t have a strategy, now’s the time to put one together (we can help).

We explain how to create a plan that doesn’t follow tech trends, and instead works with your own business plans and goals.  

Also inside: 

  • Is your business part of the 21%?
  • It’s goodbye to another Microsoft feature
  • The new tool that will keep your browser tabs more organised

Plus the usual tech facts and quiz. As always, if you’ve got any feedback or questions about technology, please email me: tonyc@yourcloudworks.com or call 01908 410261

Enjoy reading your Technology Insider.

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December 2023 Technology Insider

Should your business follow Google’s lead?

Welcome to the December 2023 edition of our Technology Insider newsletter. 

This month we’re wondering whether Google is setting a good example when it comes to keeping your business secure. The tech giant has a new security strategy, but is it too restrictive? Is a one-size-fits-all approach ever the solution?  

We give you our take and suggest the right way to create your own business security strategy.  

Also inside: 

    • It’s time to turn the tide on phishing attacks
    • Why you should never download third-party apps
    • Could Outlook soon write your emails for you? 

Plus, the usual tech facts and quiz.

As always, if you’ve got any feedback or questions about technology, please email me: business@yourcloudworks.com or call 01908 410261.

Enjoy reading your Technology Insider.

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November 2023 Technology Insider

Three cyber security threats your team MUST know about

Welcome to the November 2023 edition of our Technology Insider newsletter. 

This month we’re talking security. It’s serious business and something you need to invest in to keep your data safe and secure. One thing you simply can’t overlook is keeping your team up to date on the latest cyber threats. 

We look at three of the most pressing cyber security threats to educate your people about before your next cyber security awareness training begins. 

Also inside: 

  • 5 habits smart remote workers should have
  • A new battery-saving feature from Windows 11
  • Our must-have tech gadget of the month

Plus the usual tech facts and quiz. As always, if you’ve got any feedback or questions about technology, please email me: tonyc@yourcloudworks.com or call 01908 410261

Enjoy reading your Technology Insider.

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October 2023 Technology Insider

Collaboration tools are GREAT. But are they a security risk?

Welcome to the October 2023 edition of our Technology Insider newsletter. 

We’ve been using collaboration tools religiously for several years now and it’s difficult to imagine our work lives without them. But could they be a security risk we’re overlooking? If you haven’t done your research or set things up properly, it’s possible.

This month’s newsletter talks about Business Communication Compromise (BCC) attacks and explains how to keep your collaboration tools secure. 

Also inside: 

  • Is AI really for you, or are you jumping on the bandwagon?
  • How Chrome is keeping you protected from risky extensions
  • Our must-have tech gadget of the month

Plus, the usual tech facts and quiz. As always, if you’ve got any feedback or questions about technology, please email me: business@yourcloudworks.com or call 01908 410261.

Enjoy reading your Technology Insider.

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September 2023 Technology Insider

Planning digital transformation? Don’t forget your people

Welcome to the September 2023 edition of our Technology Insider newsletter. 

Digital transformation is where you introduce new technology across every part of your business, to help you sell more, deliver better customer service and be more efficient/profitable. But many businesses forget the most important element… their people. 

This month’s newsletter tells you how to create a digital transformation plan that guarantees success thanks to employee buy-in. Also inside: 

  • Turning phishing scams into learning opportunities
  • Bing’s new ‘no search’ feature
  • An introduction to ‘People view’ in OneDrive

Plus the usual tech facts and quiz. As always, if you’ve got any feedback or questions about technology, please email me: tonyc@yourcloudworks.com or call 01908 410261

Enjoy reading your Technology Insider.

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August 2023 Technology Insider

Is your team suffering from cyber security fatigue?

Welcome to the August 2023 edition of our Technology Insider newsletter. 

Cyber security fatigue is a worrying new trend that we’re seeing more of in recent months. Teams are becoming overwhelmed and desensitised to the barrage of cyber threats we’re faced with every day. And it means they’re becoming lax with security measures. 

This month’s newsletter tells you how to spot the signs of cyber security fatigue, and the ways you can combat it. Also inside: 

  • Are meetings making your people less productive? 
  • Goodbye to Cortana
  • An enhanced search experience in Microsoft 365 for Mac
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JULY 2023 Technology Insider

Could better tech really boost your team’s engagement?

Welcome to the July 2023 edition of our Technology Insider newsletter. 

As the stresses of everyday life increase, it can become difficult to keep your team engaged. If you’re asking more of your people – but are unable to keep their wages in line with inflation – you’ll need to look at other ways to keep them motivated, loyal, and happy in their roles.

Could better tech be the answer you’ve been looking for? 

Also inside: 

  • The new security update to OneNote
  • Should you report a cyber attack? 
  • Goodbye to Teams backgrounds (kind of)

Plus the usual tech facts and quiz. As always, if you’ve got any feedback or questions about technology

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June 2023 Technology Insider

Thinking of moving to a smaller office? Or going fully remote?

Welcome to the April 2023 edition of our Technology Insider newsletter. 

Are you thinking about downsizing your office space, or going fully remote? Moves can be stressful, and relocating your IT systems takes careful planning. Read our top three suggestions to help make your move go smoothly.

If your business doesn’t have a good cyber resiliency plan, a cyber attack could leave you dangerously exposed. Read our expert advice.

Also inside:

  • Microsoft 365 adds a security boost to its print function
  • Are you asking ChatGPT the right questions?
  • Windows 11’s new snipping tool
  • Plus the usual tech facts and quiz.

    As always, if you’ve got any feedback or questions about technology
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May 2023 Technology Insider

A four-day week doesn't mean four-day security

Welcome to the May 2023 edition of our Technology Insider newsletter. 

Are you one of the many companies around the world that’s looking at a four-day working week? Perhaps you’ve already made the leap. But what does it mean for your IT security? 

Do your people use their own phones for work? That’s something you may want to think about – because cyber crooks know a weak link in a chain when they see one. Read our expert advice. 

Also inside: 

  • Microsoft 365 supports more flexible working hours
  • Could ‘Edge flags’ improve your browsing experience?
  • Don’t waste money on unused software licences

Plus the usual tech facts and quiz. As always, if you’ve got any feedback or questions about technology

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April 2023 Technology Insider

Smartphones are now the preferred device for mobile work

Welcome to the April 2023 edition of our Technology Insider newsletter. 

Smartphones have taken over from laptops as most people’s preferred portable work tool. But that creates a new set of security risks to be aware of. We have the latest advice.

What’s all the fuss about ChatGPT? The AI chatbot has been making the news around the world for some of the remarkable possibilities it seems to be creating. But what exactly is it, and why is it making such waves?

Also inside:

  • Microsoft Teams releases a new messaging feature and a major new update
  • Make Chrome extensions work the way you want them to
  • Beware fake software ads
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March 2023 Technology Insider

Make your Chrome browser work harder

Welcome to the March 2023 edition of our Technology Insider newsletter. 

Google Chrome users could be ramping up their productivity by making more use of Extensions. There are hundreds of these small, free, add-on programs available for the world’s most-used web browser. Some just turn your cursor into a pizza slice – because why not? – but some have more practical uses that can help you get the most out of your day.

Read our top picks for productivity.

Also inside: 

  • Microsoft Teams releases a new calling feature
  • Automate tasks in Excel
  • Are you getting feedback from your people?
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February 2023 Technology Insider

Don’t waste money on the wrong tech

Welcome to the February 2023 edition of our Technology Insider newsletter. 

Have you ever felt like you’ve wasted money on technology that you thought would change your world? The wrong IT choices can end up being more trouble than they’re worth. That leaves you to foot the bill for a solution that solves nothing or, worse, creates problems of its own. This month, we have some great advice on making the right tech choices.

Also inside: 

  • Massive Teams meetings are about to get easier
  • Why ‘123456’ is still the most common password 
  • Two thirds of CIOs plan to digitise their workplace
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January 2023 Technology Insider

IT hacks to help cut your energy bill

Happy New Year and welcome to the January 2023 edition of our Technology Insider newsletter. 

We’re all watching our energy bills going through the roof, but that doesn’t mean you should stand back and let it happen. There’s a lot you can do to reduce your IT energy costs, so we’re leading this month’s edition with our practical hacks to help you keep a lid on your consumption.

Also inside this month: 

  • Outlook’s improving its mobile notifications
  • Does it matter which web browser you use? (Clue: Yes!)
  • How to check your Chrome security settings
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December 2022 Newsletter

Can you imagine doing business in the Metaverse?

Hello and welcome to the December 2022 edition of our Technology Insider newsletter. 

We start this month discussing the Metaverse. Imagine a massive 3D virtual space which mimics aspects of the physical world. We can all meet there at the same time, perhaps using virtual reality goggles or augmented reality glasses. Have a read and let me know if you think it’s time to start thinking about where your business could be in the future.

Also inside this month: 

  • The ‘hacker holiday’ is no more
  • How a mesh system could eradicate your Wi-Fi dead zones
  • A year in malware

Plus the usual tech facts and quiz. As always, if you’ve got any feedback or questions about technology, please email me: yourname@yourwebsite.com or call 01xxx xxxxxx.

Enjoy reading your Technology Insider.

November 2022 Newsletter

Zero trust: The perfect security setup? Or a productivity killer?

Hello and welcome to the November 2022 edition of our Technology Insider newsletter. 

We start this month discussing something called zero trust. This is a way of operating your network that treats every device and login as a threat until proven otherwise. Which is great for security but can have a negative effect on productivity. Have a read, and let me know if you think it’s time to increase your business’s security.

Also inside this month: 

  • How much do you think was paid out in the world’s worst ransomware attack?
  • Microsoft Teams is getting better on Android devices
  • The popular To Do app within Microsoft 365 is coming to the Apple Watch
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October 2022 Newsletter

Do you know exactly what services your staff are signing up for?

Hello and welcome to the October 2022 edition of our Technology Insider newsletter. 

Do some of your team sign up for software to get a job done, and then abandon their accounts? Nothing wrong with that so long as they’ve followed password best practice, and your business has a log somewhere of what they’ve done. There’s a warning story to show you why in this month’s newsletter.

Also inside this month: 

  • Would you pay if your business was crippled by ransomware?
  • Word and Excel on your iPad are getting a redesign
  • How to change your mouse cursor colour in Windows 11
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September 2022 Newsletter

Here's why you need to automate more

Hello and welcome to the September 2022 edition of our Technology Insider newsletter. 

Automation is AMAZING. It has nothing but benefits for your business, including removing boring repetitive tasks that your staff hate doing… increasing overall productivity… and job satisfaction. It can improve customer service too. If you haven’t embraced automation in your business yet, we really should talk.

Also inside this month: 

  • Why your executives might be your weakest link
  • It’s nearly here – managing your Outlook signature in one place
  • How to benefit from a multi monitor setup even when you’re working in a coffee shop (and without carrying a huge bag full of monitors!)
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August 2022 Newsletter

Keep up to date with key business security recommendations and best practices for your IT infrastructure

Hello and welcome to the August 2022 edition of our Technology Insider newsletter. 

No-one likes spam. It’s not just a pain (and a security risk) in your inbox. It also chews up your team’s time dealing with it. There’s a guide in this month’s newsletter to stop your business’s email messages ending up trapped in spam filters.

Also inside this month: 

  • Why paying ransomware makes you a bigger target
  • A new Outlook recall tool which will work with all email platforms
  • The difference between blacklisting and whitelisting in IT security 

Have and read and share with your staff this week.

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July 2022 Newsletter

Hybrid Working: Hate it or rate it?

How do you feel about hybrid working, the mix of working remotely and in the office?

Working from home has a very specific effect on your team’s productivity – and we reveal all in this month’s newsletter.

Also inside this month:

  • The Meta Business Suite has some cool business promotional tools
  • There’s a new notifications pane in Outlook
  • And some very good news about the possible death of passwords. Hooray!
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June 2022 Newsletter

Keep up to date with key business security recommendations and best practices for your IT infrastructure

Hello and welcome to the June 2022 edition of our Technology Insider newsletter.

Did you know two thirds of people working remotely are using faulty devices. And you won’t believe the main reason why… all is revealed in this month’s cover story.

Also inside this month:

  • The vermin malware you really don’t want on your computers
  • A new super power coming soon to Windows 11
  • And Windows 11’s first major annual update is coming next month
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May 2022 Newsletter

Productivity Tools: What's Next?

The development of the world’s productivity software has been amazing over the last couple of years. In our lead story this month, we ask you the simple question:

If you could wave a magic wand, what application would you like to see to make your business better?

Also inside this month:

  • An app that makes it easy for you to “sign off” your team’s work
  • A useful new feature for guests joining you on Teams calls
  • And staying with Teams, a really cool wired headset that’s certified for video calls

April 2022 Newsletter

Keep up to date with key business security recommendations and best practices for your IT infrastructure

Are you even reading this correctly?

33% of UK employees are more likely to accept a job that includes MAC devices! Interesting, it rises to 49% with younger workers.

Also inside this month: 

  • Why do they say that the internet is “nicer” today?
  • How to get back out of that Youtube wormhole…
  • Are you protecting your business across all digital chat channels?
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March 2022 Newsletter

How is your video call etiquette?

After two solid years on remote meetings and video calls we should know a thing or two about Zoom, Teams and Google Meet. 

Also in this month’s issue:

  1. What’s the technology update on the Global Chip Shortage?
  2. Is there a correct way to monitor yourremote workers?
  3. Who really needs a second monitor for productivity?
 
 You might even enjoy a quick update on the best keyboard updates for everyday use.

February 2022 Newsletter

Keep up to date with key business security recommendations and best practices for your IT infrastructure

No matter how fun your workplace, I bet there are dull jobs that have to be done. People can quickly get bored of these jobs and that’s when mistakes creep in. In this month’s cover story we look at gamification – the process of turning work into a game. 

Also inside this month: 

  • How Safari protects you when you’re browsing
  • What you need to know about WhatsApp ‘friend in need’ scams
  • How to talk to yourself in Teams
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January 2022 Newsletter

How many businesses are really using a password manager now?

With a new year comes new challenges, new technology and new business solutions. We are helping our partners to stay ahead of the curve. 

  • The Power of The Password Manager
  • Let’s focus on Microsoft 365
  • Have your staff ever been Juice Jacked?
  • Is Hybrid working the new normal for 2022?
 
Why not get in touch and let’s talk about your business security this year. What could you be doing to protect your staff and your data? We can help.

December 2021 Newsletter

Keep up to date with key business security recommendations and best practices for your IT infrastructure

A report recently found that a massive 98% of all businesses have experienced at least one breach of their data stored in the cloud, over the past 18 months.

What? That’s almost ALL businesses.

Did you know… 65% of people reuse passwords?

While 92% of people know it’s a risk to reuse passwords, 65% of them still do it anyway.

As you read this, Windows 11 has been out for a couple of months already.

Have you seen it in action yet? We like it a lot. It’s visually beautiful, and builds on all the good work Microsoft did with Windows 10 (rather than starting again from scratch).

Our normal advice when a new operating system launches is to hang fire for some time until you can be sure it’s fully stable, and all the bugs have been wiped out. Read on with your own copy…

 

November 2021 Newsletter

Are your team still reusing passwords?

This month we are taking a look at some interesting habits that are still affecting business worldwide.

  • How dangerous is it to continue reusing passwords?
  • What are man-in-the-middle cyber attacks? How can you protect your business from them?
  • Why are PC sales at an al time high right now?
  • Competitor focused or cutomer focused?
  • Do you even check if your internet browser is up-to-date?


These and many other Tech Nuggets in this month’s issue for you.

October 2021 Newsletter

Keep up to date with key business security recommendations and best practices for your IT infrastructure

No-one likes updating software. Yet keeping all devices up-to-date all the time is one of the most important first lines of data security. It’s a real basic. We explore that in this month’s newsletter.

  • Also inside this month:
    Have you heard of dynamite phishing?
  • Be careful before connecting to the public Wi-Fi in the coffee shop
  • How prepared is your business for the inevitable ransomware attack?
  • Plus, the usual tech quiz and fun facts
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September 2021 Newsletter

What repeat tasks could you automate?

Are there tasks that you and your team repeat every day? Maybe they can be automated in some way. You’d be surprised how many routine jobs can be automated in some way. We explore that in this month’s newsletter.

Also inside this month: 

  • Many people use the same three passwords across all their apps and services… which is a major security “no no”. Do you think your staff do this? Here’s the answer
  • How to give titles to chats in Teams, so you can find information more easily
  • The hardware requirements to upgrade to Windows 11 (it launches next month)
  • Plus, the usual tech quiz and fun facts

August 2021 Newsletter

Keep up to date with key business security recommendations and best practices for your IT infrastructure

Let’s answer those difficult questions about company data on your staff’s mobile phones

Which social media platforms are right for growing your business and how can you use them?

Can you really get more done without hiring more people? Listen to experts as they discuss the best use of technology for business

18 August 2021

July 2021 Newsletter

We continually put together important technology insights to help keep your business safe and productive

Is it time to move to biometrics over passwords?

How are you helping your team to develop safe online security habits? Are they being trained regularly?

Let’s talk about an insider business security strategy to keep your business safe from accidental breaches.

Have you booked a call to chat to our team and answer your IT Security and Support questions?

17 July 2021

June 2021 Newsletter

Keep up to date with key business security recommendations and best practices for your IT infrastructure

4 businesses become victims of malware every minute

How can Alexa help you to be more productive

The easy way to stop copy and paste being annoying

Plus, the usual tech quiz and fun facts…to keep you up-to-date

 

16 June 2021

May 2021 Newsletter

We continually put together important technology insights to help keep your business safe and productive

Is working from home really working?

Are you and your team aware of the dangers of Deepfakes

Office fire! You must read our “what do you save” updates…

April 2021 Newsletter

We continually put together important technology insights to help keep your business safe and productive

How much would a data breach really cost your company?

Do your staff know how to recuperate that lost document in a couple of clicks?

76% of Office employees now depend on video calls, help them enjoy it

March 2021 Newsletter

Let's hit back at cyber criminals by training every member of our team to stay safe

Smishing is the latest boom in SMS messages for cyber fraud

Can we help you to best use your IT budget for this yet? It will no doubt be tight

A laptop is stolen every 53 seconds! Is your business data safe and encrypted?

February 2021 Newsletter

We are still helping local businesses to reduce IT costs...

Every person on your team needs cyber security training. Including you!

What key change would your business benefit from right now?

Ransomware and data breaches are still occurring at an alarming rate, are you safe?

January 2021 Newsletter

2020: HARDEST YEAR EVER? 2021: NEW POSSIBILITIES?

Are you looking forward to a productive 2021?

Is it time to talk to an expert and really reduce your IT costs? Call us now

What tools should you be providing for your home workers this year?

December 2020 Newsletter

BRAND NEW FORMAT AND MORE FOR OUR READERS

How can you reduce your IT costs in 2021?

Which simple business technology change will really improve your productivity?

When was the last time you actually discussed your IT requirements with an expert?

November 2020 Newsletter

BRAND NEW FORMAT AND MORE FOR OUR READERS

When did you last check your business data backup?

Are all businesses really under the threat of a Cyber Attack? Is it just hype?

Why do your office printers also need to be checked and password secure?

October 2020 Newsletter

INSIDE THIS EDITION OF TECHNOLOGY INSIDER

Are your staff really up-to-date with their Security Awareness training?

Do you have both long and short term plans ready for your remote staff and their IT requirements?

Getting to the “Paperless Office” the right way.

September 2020 Newsletter

INSIDE THIS EDITION OF TECHNOLOGY INSIDER

The new normal for business IT, what help do you need? How can you make sure that your team is safe and connected?

Internet Connectivity for the new normal. Introducing Cityfibre.

Letdown during Lockdown – Top 3 Questions for your IT Supplier

August 2020 Newsletter

INSIDE THIS EDITION OF TECHNOLOGY INSIDER

Is your business data being backed up correctly?
Many businesses have found out too late.

august-2020

July 2020 Newsletter

INSIDE THIS EDITION OF TECHNOLOGY INSIDER

Have you ever wondered what it’s like to be hacked?
This is the true horror of it.

May 2020 Newsletter

INSIDE THIS EDITION OF TECHNOLOGY INSIDER

We talk about why Windows 7 will leave your business in the dark ages, helpful Office 365 applications and a bunch of tech tips that you’ll want to know.

may-2020

it sECURITY & sUPPORT pACKAGES

Standard Package

Entry level IT Support and Security Package

Premium Package

Premium comes packed with essential security and data backup

Elite Package

For the more securty concious business owner.

Ultimate Package

For a total security and centrally managed it environment.

Services

3CX Hosted Phone Systems

3CX hosted phone systems are cloud-based communication platforms that enhance business connectivity through unified voice, video, and messaging tools.

Application Hosting & Management

Application hosting and management involves deploying and maintaining software applications in the cloud to ensure their reliable and secure operation.

Centralised Professional Email Signature

Centrally managed email signatures. Set sleek unified signatures for the whole company.

Dark Web Monitoring

Monitor the Dark Web for compromised domain/emails from your company to limit a cyber attack.

Device Protection (Endpoint Detect & Respond – EDR)

Fully managed and monitored device protection 24/7, human led SOC, who detect and investigate, triage, and action remediation.

DNS Security and Configuration

Email security is paramount to protecting your business and brand. Configuration of a domain for email is the first step.

Domain Registration & DNS Management

Domain registration secures your web address, while DNS management ensures that people can find your website using that address.

Email Filtering, Protection & Security

Total email security that filters spam, viruses, phishing attacks and more.

Full Fibre 900mbps Business Internet

Full Fibre 900Mbps Business Internet delivers lightning-fast, symmetrical speeds to supercharge business productivity.

Google Workspace Subscription, Management & Security

Google Workspace smoothly integrates the business solutions that your team needs in one place.

Internet Filtering & Protection

Our DNS filtering solution has been ranked #1. Internet and Content Filtering at its best.

Managed Backup for Microsoft 365 & Google Workspace

Our backup solution is built in the cloud for the cloud, making it one of the fastest and most reliable cloud backups.

Microsoft 365 Security Monitoring

24/7/365 monitoring of your Microsoft 365 account to spot any configurations issues and fix them.

Microsoft 365 Subscription, Management & Security

Microsoft 365 subscriptions include familiar Office apps, intelligent cloud services, and world-class security in one place.

Network Discovery

Network Discovery provides complete security scans of your network in real time.

Password Manager

Protect your organisation against cyber threats with zero-trust enterprise password management.

Penetration & Vulnerability Testing

Automated full-scale penetration and vulnerability testing as a service.

Phishing Simulation & Security Awareness Training

Auotmate your Cyber Security Awareness & Phishing Training with YCW.

Server Support

24/7/365 Server monitoing in real time. We fully maintain, patch monitor your servers.

Support, Monitoring & Maintenance

Our IT Helpdesk is available from 8:30am to 6:00pm Monday to Friday to answer and resolve any question you may have.

Windows 365 Cloud PC

Windows 365 Cloud PC allows you to securely stream your Windows experience, including your personalised apps, content, and settings, directly from the Microsoft Cloud to any device.

WordPress Hosting

WordPress Hosting is a hosting service optimized for WordPress websites, providing easy setup, enhanced security, and performance tuning for a seamless WordPress experience.

Zoho CRM Subscriptions

Zoho CRM is a cloud-based customer relationship management platform designed to help businesses streamline their sales, marketing, and customer support processes

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