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IT Services Buyer's Guide 2021

July 2021 by Tony Capewell

After a traumatic and unique couple of years, many businesses are looking to switch IT support companies – Read this first.

Possibly the most critical partnership your business will ever make is with your IT security and support company. What do you think?

Just think how dependent you and your team are on technology. When everything works as it should, it’s liberating and productive for everyone involved.

The flip side can be horrendous: When you’re constantly battling big problems and small frustrations, it’s exhausting. And that impacts everything.

So we wrote this guide. It’s not about us; it’s about all IT security and support companies and how to choose the right one for you.

Email Lockdown

May 2020 by Tony Capewell

YOUR EMAIL BEING HACKED IS YOUR WORST NIGHTMARE.

Every day, every single business is being targeted by hackers.

These aren’t the young, moral hackers of the 80s and 90s who were breaking into systems just for the challenge. 

Today it’s a highly organised and lucrative crime. Using smart, automated tools constantly testing every business’s armour. Looking for just one tiny crack in their defences, to let them get in.

And their favourite access point is your email…

The 2020 Problem

October 2018 by Tony Capewell

Revealed: The ticking software timebomb that’s going to disrupt half of all businesses in January  2020…
AND HOW TO PREVENT IT

Your business, like most others, relies on Microsoft software every day. It’s the software you use the most – for email, documents, to run your company’s server, and of course to run the PCs themselves.

But there’s a problem. And very few businesses know about it.
Microsoft has announced that a load of its much-used software will reach “end of life” in January 2020.

it sECURITY & sUPPORT pACKAGES

Standard Package

Entry level IT Support and Security Package

Premium Package

Premium comes packed with essential security and data backup

Elite Package

For the more securty concious business owner.

Ultimate Package

For a total security and centrally managed it environment.

Services

3CX Hosted Phone Systems

3CX hosted phone systems are cloud-based communication platforms that enhance business connectivity through unified voice, video, and messaging tools.

Application Hosting & Management

Application hosting and management involves deploying and maintaining software applications in the cloud to ensure their reliable and secure operation.

Centralised Professional Email Signature

Centrally managed email signatures. Set sleek unified signatures for the whole company.

Dark Web Monitoring

Monitor the Dark Web for compromised domain/emails from your company to limit a cyber attack.

Device Protection (Endpoint Detect & Respond – EDR)

Fully managed and monitored device protection 24/7, human led SOC, who detect and investigate, triage, and action remediation.

DNS Security and Configuration

Email security is paramount to protecting your business and brand. Configuration of a domain for email is the first step.

Domain Registration & DNS Management

Domain registration secures your web address, while DNS management ensures that people can find your website using that address.

Email Filtering, Protection & Security

Total email security that filters spam, viruses, phishing attacks and more.

Full Fibre 900mbps Business Internet

Full Fibre 900Mbps Business Internet delivers lightning-fast, symmetrical speeds to supercharge business productivity.

Google Workspace Subscription, Management & Security

Google Workspace smoothly integrates the business solutions that your team needs in one place.

Internet Filtering & Protection

Our DNS filtering solution has been ranked #1. Internet and Content Filtering at its best.

Managed Backup for Microsoft 365 & Google Workspace

Our backup solution is built in the cloud for the cloud, making it one of the fastest and most reliable cloud backups.

Microsoft 365 Security Monitoring

24/7/365 monitoring of your Microsoft 365 account to spot any configurations issues and fix them.

Microsoft 365 Subscription, Management & Security

Microsoft 365 subscriptions include familiar Office apps, intelligent cloud services, and world-class security in one place.

Network Discovery

Network Discovery provides complete security scans of your network in real time.

Password Manager

Protect your organisation against cyber threats with zero-trust enterprise password management.

Penetration & Vulnerability Testing

Automated full-scale penetration and vulnerability testing as a service.

Phishing Simulation & Security Awareness Training

Auotmate your Cyber Security Awareness & Phishing Training with YCW.

Server Support

24/7/365 Server monitoing in real time. We fully maintain, patch monitor your servers.

Support, Monitoring & Maintenance

Our IT Helpdesk is available from 8:30am to 6:00pm Monday to Friday to answer and resolve any question you may have.

Windows 365 Cloud PC

Windows 365 Cloud PC allows you to securely stream your Windows experience, including your personalised apps, content, and settings, directly from the Microsoft Cloud to any device.

WordPress Hosting

WordPress Hosting is a hosting service optimized for WordPress websites, providing easy setup, enhanced security, and performance tuning for a seamless WordPress experience.

Zoho CRM Subscriptions

Zoho CRM is a cloud-based customer relationship management platform designed to help businesses streamline their sales, marketing, and customer support processes

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