Milton Keynes, MK12 5NF
Helpdesk Opening Hours
Customer Support
Hello, I’m Tony Capewell the founder and IT Strategist at Your Cloud Works.
Being acknowledged and respected within our industry is a source of immense pride for us. We pour our heart and soul into delivering exceptional services to every customer, regardless of their size. Our unwavering dedication and hard work are driven by our commitment to providing the best possible service. It brings us great joy to know that our efforts are recognised and appreciated, and it motivates us to continually raise the bar in delivering outstanding solutions to meet the unique needs of each and every client.
At Your Cloud Works, we strive to streamline the selection of our IT services, ensuring clarity and ease for all our valued customers. Our extensive range of IT services has been condensed into a straightforward, four-step process to assist you in identifying the ideal support package, security solution, or individual services that align with your business requirements.
We prioritise your unique business processes and data needs when offering recommendations. Our objective is to equip you with a comprehensive understanding of these suggestions, enabling you to make well-informed choices regarding the services that suit your needs best. Ultimately, the decision regarding which services and level of protection to opt for rests entirely in your hands. We are committed to providing you with the flexibility to select what is most advantageous for your business.
Each package includes a range of services to further enhance your business security and protection.
Bespoke packages available to suit any clients needs.
As part of our service, we take over billing and management of you Microsoft 365 and/or Google Workspace management to ensure the environment is full secured and protected against cyber threats.
As part of our service, we take over billing and management of you Microsoft 365 and/or Google Workspace management to ensure the environment is full secured and protected against cyber threats.
Email security is paramount to protecting your business and brand. Configuration of a domain for email is the first step.
Centrally managed email signatures. Set sleek unified signatures for the whole company.
Our backup solution is built in the cloud for the cloud, making it one of the fastest and most reliable cloud backups.
WordPress Hosting is a hosting service optimized for WordPress websites, providing easy setup, enhanced security, and performance tuning for a seamless WordPress experience.
Total email security that filters spam, viruses, phishing attacks and more.
Our DNS filtering solution has been ranked #1. Internet and Content Filtering at its best.
Network Discovery provides complete security scans of your network in real time.
Domain registration secures your web address, while DNS management ensures that people can find your website using that address.
Customer Experience: Your journey with us is not just about reaching your destination; it's about enjoying the voyage. We strive to provide a tranquil and seamless customer experience, where your needs and satisfaction are the gentle winds guiding our sail.
IT Simplicity: Navigating the tech ocean can be daunting, but we're here to clear the horizon. We simplify IT, so you can relax on the deck and enjoy the view, knowing your IT needs are securely anchored.
Business Security: We're the vigilant lifeguards of your business security, ever watchful for potential threats. With us at the helm, your business data and systems are as secure as a serene, sunlit cove.
Customer Satisfaction is at the core of everything we do at Your Cloud Works. In 2023, we are proud to report an outstanding average customer happiness rating of 96%. This achievement reflects our commitment to providing exceptional IT services and support to all our clients.
Who’s the calming breeze in the world of IT Support? That’s us, Your Cloud Works. We’ve been smoothly sailing through the tech seas for over 30 years, guiding businesses from turbulent waters to serene harbours.
With our extensive experience and expertise, we provide top-notch IT support and deliver excellent customer service. We understand that technology issues can be frustrating and disruptive, causing stress and hindering productivity.
What sets us apart is our unwavering commitment to exceptional customer service. We prioritise building strong relationships with our clients, taking the time to understand their unique business needs and IT requirements. We communicate in plain language, avoiding jargon, and patiently guiding you through every step of the process.
Our responsive and friendly support team is always ready to assist you, providing prompt and reliable solutions. We take pride in our ability to promptly address your concerns and provide timely resolutions, ensuring minimal downtime and maximum productivity for your business.
At Your Cloud Works, we understand that cybersecurity is not a luxury but a necessity in today’s digital age. Our primary focus is securing your business against the relentless tide of cyber threats.
We offer robust solutions spanning Endpoint Protection, Email Filtering, Web Filtering, Dark Web Checks and Password Management. Our services are designed to protect your digital presence from the ground up, putting a formidable barrier between your sensitive data and cybercriminals.
By choosing Your Cloud Works as your cybersecurity partner, you can rest assured that your business is equipped with comprehensive and cutting-edge security measures. We are committed to providing robust protection and empowering your organisation to thrive in the digital era with peace of mind.
Our Endpoint Protection, powered by Huntress, is a comprehensive managed security platform designed to secure businesses of all sizes from advanced threats. The platform combines Managed EDR, ThreatOps, Persistent Footholds, Ransomware Canaries, Managed Antivirus, External Recon, and Process Insights for thorough and proactive protection. Huntress ensures persistent detection, eviction of hidden attackers, early ransomware detection, robust frontline protection, and quick response to external vulnerabilities.
Our Web Filtering solution is an integral part of our cybersecurity portfolio, designed to ensure a safe and productive internet browsing experience. Leveraging advanced DNS filtering technology, it blocks access to malicious sites and unsuitable content. Our service offers easy policy creation, allowing users to filter out diverse threat categories, inappropriate content, as well as ads and trackers. This powerful solution offers a dual advantage – bolstering security by preventing access to potentially harmful sites and enhancing productivity by limiting access to time-wasting sites.
Our Email Filtering service provides total email security by filtering out spam, viruses, phishing attacks, and other malicious content. With accurate email filtering and icon-based scoring indicators, users can easily identify the safety level of each email. The detailed analytics feature allows users to understand why an email was held and determine the trustworthiness of the sender.
3CX Hosted Phone Systems
3CX hosted phone systems are cloud-based communication platforms that enhance business connectivity through unified voice, video, and messaging tools.
Application Hosting & Management
Application hosting and management involves deploying and maintaining software applications in the cloud to ensure their reliable and secure operation.
Centralised Professional Email Signature
Centrally managed email signatures. Set sleek unified signatures for the whole company.
Dark Web Monitoring
Monitor the Dark Web for compromised domain/emails from your company to limit a cyber attack.
Device Protection (Endpoint Detect & Respond – EDR)
Fully managed and monitored device protection 24/7, human led SOC, who detect and investigate, triage, and action remediation.
DNS Security and Configuration
Email security is paramount to protecting your business and brand. Configuration of a domain for email is the first step.
Domain Registration & DNS Management
Domain registration secures your web address, while DNS management ensures that people can find your website using that address.
Email Filtering, Protection & Security
Total email security that filters spam, viruses, phishing attacks and more.
Full Fibre 900mbps Business Internet
Full Fibre 900Mbps Business Internet delivers lightning-fast, symmetrical speeds to supercharge business productivity.
Google Workspace Subscription, Management & Security
Google Workspace smoothly integrates the business solutions that your team needs in one place.
Internet Filtering & Protection
Our DNS filtering solution has been ranked #1. Internet and Content Filtering at its best.
Managed Backup for Microsoft 365 & Google Workspace
Our backup solution is built in the cloud for the cloud, making it one of the fastest and most reliable cloud backups.
Microsoft 365 Security Monitoring
24/7/365 monitoring of your Microsoft 365 account to spot any configurations issues and fix them.
Microsoft 365 Subscription, Management & Security
Microsoft 365 subscriptions include familiar Office apps, intelligent cloud services, and world-class security in one place.
Network Discovery
Network Discovery provides complete security scans of your network in real time.
Password Manager
Protect your organisation against cyber threats with zero-trust enterprise password management.
Penetration & Vulnerability Testing
Automated full-scale penetration and vulnerability testing as a service.
Phishing Simulation & Security Awareness Training
Auotmate your Cyber Security Awareness & Phishing Training with YCW.
Server Support
24/7/365 Server monitoing in real time. We fully maintain, patch monitor your servers.
Support, Monitoring & Maintenance
Our IT Helpdesk is available from 8:30am to 6:00pm Monday to Friday to answer and resolve any question you may have.
Windows 365 Cloud PC
Windows 365 Cloud PC allows you to securely stream your Windows experience, including your personalised apps, content, and settings, directly from the Microsoft Cloud to any device.
WordPress Hosting
WordPress Hosting is a hosting service optimized for WordPress websites, providing easy setup, enhanced security, and performance tuning for a seamless WordPress experience.
Zoho CRM Subscriptions
Zoho CRM is a cloud-based customer relationship management platform designed to help businesses streamline their sales, marketing, and customer support processes