Your Security is our primary focus

17 Canon Harnett Court

Milton Keynes, MK12 5NF

MON - FRI: 8:30 - 18:00

Helpdesk Opening Hours

+44 (0) 1908 410261

Customer Support

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Our customer service is at the forefront of everything we do.

'Without happy customers we have no business'

Hello, I’m Tony Capewell the founder and IT Strategist at Your Cloud Works.
Being acknowledged and respected within our industry is a source of immense pride for us. We pour our heart and soul into delivering exceptional services to every customer, regardless of their size. Our unwavering dedication and hard work are driven by our commitment to providing the best possible service. It brings us great joy to know that our efforts are recognised and appreciated, and it motivates us to continually raise the bar in delivering outstanding solutions to meet the unique needs of each and every client.

Fiona Hewitt

A law firm

Law

Owner

Tony is a genius! Always on hand to help with small and large issues.

Tracy West

Tontine SaaS Ltd

Software Development

Owner

These guys really know what they are doing. Super quick resolving issues and always ready to answer any stupid question

William Dawson

William Dawson Business Coaching

Coaching and Mentoring

Consultant

Exceptional patience with a technophobe with v good results

Lotte Hill

Tontine SaaS Ltd

Software Development

Owner

These guys really know what they are doing. Super quick resolving issues and always ready to answer any stupid question

Simon Lowson

Tontine SaaS Ltd

Software Development

Owner

These guys really know what they are doing. Super quick resolving issues and always ready to answer any stupid question

Martin Rowe

Tontine SaaS Ltd

Software Development

Owner

These guys really know what they are doing. Super quick resolving issues and always ready to answer any stupid question

Working with

your cloud works

could not be easier

At Your Cloud Works, we strive to streamline the selection of our IT services, ensuring clarity and ease for all our valued customers. Our extensive range of IT services has been condensed into a straightforward, four-step process to assist you in identifying the ideal support package, security solution, or individual services that align with your business requirements.

We prioritise your unique business processes and data needs when offering recommendations. Our objective is to equip you with a comprehensive understanding of these suggestions, enabling you to make well-informed choices regarding the services that suit your needs best. Ultimately, the decision regarding which services and level of protection to opt for rests entirely in your hands. We are committed to providing you with the flexibility to select what is most advantageous for your business.

We've got three simple steps to get your started in the next 60 seconds...

1

Select from one of our 4 pre-built packages to get you started

Each package includes a range of services to further enhance your business security and protection. 
Bespoke packages available to suit any clients needs.

Standard Package

Entry level IT Support and Security Package

starting from

£

54.90

per month

Features

• Unlimited Remote Support

• Your Cloud Works Portal and Desktop App

• Automated Windows/MAC/Linux Security & Software Updates

• 24/7/365 Device Monitoring

• Guaranteed Response Times

• Full Documentation of your Company IT Systems

Security

• Managed Device Protection (Endpoint Advanced Protection, SOC & SEIM)

• Managed Web Filtering & Security (App Blocking & DNS Filtering)

• Managed Email DNS Configuration and Security

• Managed 365 / Google Backup - Price Per 50Gb/User

MOST POPULAR

Premium Package

Premium comes packed with essential security and data backup

starting from

£

60.30

per month

Features

• Unlimited Remote Support

• Your Cloud Works Portal and Desktop App

• Automated Windows/MAC/Linux Security & Software Updates

• 24/7/365 Device Monitoring

• Guaranteed Response Times

• Full Documentation of your Company IT Systems

Security

• Managed Device Protection (Endpoint Advanced Protection, SOC & SEIM)

• Managed Web Filtering & Security (App Blocking & DNS Filtering)

• Managed Email Protection & Security, Phishing, Recovery & Emergency Mailbox

• Managed Email DNS Configuration and Security

• Managed 365 / Google Backup - Price Per 50Gb/User

Elite Package

For the more securty concious business owner.

starting from

£

69.30

per month

Features

• Unlimited Remote Support

• Your Cloud Works Portal and Desktop App

• Automated Windows/MAC/Linux Security & Software Updates

• 24/7/365 Device Monitoring

• Guaranteed Response Times

• Full Documentation of your Company IT Systems

Security

• Managed Device Protection (Endpoint Advanced Protection, SOC & SEIM)

• Managed Web Filtering & Security (App Blocking & DNS Filtering)

• Managed Email Protection & Security, Phishing, Recovery & Emergency Mailbox

• Managed Email DNS Configuration and Security

• Managed 365 / Google Backup - Price Per 50Gb/User

• Managed Dark Web Protection

• Managed Network Monitoring (SNMP) and Discovery

Ultimate Package

For a total security and centrally managed it environment.

starting from

£

79.20

per month

Features

• Unlimited Remote Support

• Your Cloud Works Portal and Desktop App

• Automated Windows/MAC/Linux Security & Software Updates

• 24/7/365 Device Monitoring

• Guaranteed Response Times

• Full Documentation of your Company IT Systems

Security

• Managed Device Protection (Endpoint Advanced Protection, SOC & SEIM)

• Managed Web Filtering & Security (App Blocking & DNS Filtering)

• Managed Email Protection & Security, Phishing, Recovery & Emergency Mailbox

• Managed Email DNS Configuration and Security

• Managed 365 / Google Backup - Price Per 50Gb/User

• Managed Dark Web Protection

• Managed Network Monitoring (SNMP) and Discovery

• Managed Password Manager

• Phishing Simulation & Security Awareness Training

• Penetration Testing [5 IP's]

• Email Signature Software (MIN 10 USERS - 365) (MIN 5 USERS - GOOGLE)

2

:: optional ::
select microsoft 365 or google workspace package

As part of our service, we take over billing and management of you Microsoft 365 and/or Google Workspace management to ensure the environment is full secured and protected against cyber threats.

Google Workspace

Microsoft 365

3

:: optional ::
ADDITIONAL BUSINESS RELATED SERVICES WE OFFER

As part of our service, we take over billing and management of you Microsoft 365 and/or Google Workspace management to ensure the environment is full secured and protected against cyber threats.

DNS Security and Configuration

Email security is paramount to protecting your business and brand. Configuration of a domain for email is the first step.

Centralised Professional Email Signature

Centrally managed email signatures. Set sleek unified signatures for the whole company.

Managed Backup for Microsoft 365 & Google Workspace

Our backup solution is built in the cloud for the cloud, making it one of the fastest and most reliable cloud backups.

WordPress Hosting

WordPress Hosting is a hosting service optimized for WordPress websites, providing easy setup, enhanced security, and performance tuning for a seamless WordPress experience.

Email Filtering, Protection & Security

Total email security that filters spam, viruses, phishing attacks and more.

Internet Filtering & Protection

Our DNS filtering solution has been ranked #1. Internet and Content Filtering at its best.

3CX Hosted Phone Systems

3CX hosted phone systems are cloud-based communication platforms that enhance business connectivity through unified voice, video, and messaging tools.

Network Discovery

Network Discovery provides complete security scans of your network in real time.

Domain Registration & DNS Management

Domain registration secures your web address, while DNS management ensures that people can find your website using that address.

IT SUPPORT

Customer Experience: Your journey with us is not just about reaching your destination; it's about enjoying the voyage. We strive to provide a tranquil and seamless customer experience, where your needs and satisfaction are the gentle winds guiding our sail.

IT Simplicity: Navigating the tech ocean can be daunting, but we're here to clear the horizon. We simplify IT, so you can relax on the deck and enjoy the view, knowing your IT needs are securely anchored.

Business Security: We're the vigilant lifeguards of your business security, ever watchful for potential threats. With us at the helm, your business data and systems are as secure as a serene, sunlit cove.

Customer Satisfaction is at the core of everything we do at Your Cloud Works. In 2023, we are proud to report an outstanding average customer happiness rating of 96%. This achievement reflects our commitment to providing exceptional IT services and support to all our clients.

Who’s the calming breeze in the world of IT Support? That’s us, Your Cloud Works. We’ve been smoothly sailing through the tech seas for over 30 years, guiding businesses from turbulent waters to serene harbours.

With our extensive experience and expertise, we provide top-notch IT support and deliver excellent customer service. We understand that technology issues can be frustrating and disruptive, causing stress and hindering productivity. 

What sets us apart is our unwavering commitment to exceptional customer service. We prioritise building strong relationships with our clients, taking the time to understand their unique business needs and IT requirements. We communicate in plain language, avoiding jargon, and patiently guiding you through every step of the process.

Our responsive and friendly support team is always ready to assist you, providing prompt and reliable solutions. We take pride in our ability to promptly address your concerns and provide timely resolutions, ensuring minimal downtime and maximum productivity for your business.

IT SECURITY

At Your Cloud Works, we understand that cybersecurity is not a luxury but a necessity in today’s digital age. Our primary focus is securing your business against the relentless tide of cyber threats.

We offer robust solutions spanning Endpoint Protection, Email Filtering, Web Filtering, Dark Web Checks and Password Management. Our services are designed to protect your digital presence from the ground up, putting a formidable barrier between your sensitive data and cybercriminals.

By choosing Your Cloud Works as your cybersecurity partner, you can rest assured that your business is equipped with comprehensive and cutting-edge security measures. We are committed to providing robust protection and empowering your organisation to thrive in the digital era with peace of mind.

Our Endpoint Protection, powered by Huntress, is a comprehensive managed security platform designed to secure businesses of all sizes from advanced threats. The platform combines Managed EDR, ThreatOps, Persistent Footholds, Ransomware Canaries, Managed Antivirus, External Recon, and Process Insights for thorough and proactive protection. Huntress ensures persistent detection, eviction of hidden attackers, early ransomware detection, robust frontline protection, and quick response to external vulnerabilities.

Our Web Filtering solution is an integral part of our cybersecurity portfolio, designed to ensure a safe and productive internet browsing experience. Leveraging advanced DNS filtering technology, it blocks access to malicious sites and unsuitable content. Our service offers easy policy creation, allowing users to filter out diverse threat categories, inappropriate content, as well as ads and trackers. This powerful solution offers a dual advantage – bolstering security by preventing access to potentially harmful sites and enhancing productivity by limiting access to time-wasting sites.

Our Email Filtering service provides total email security by filtering out spam, viruses, phishing attacks, and other malicious content. With accurate email filtering and icon-based scoring indicators, users can easily identify the safety level of each email. The detailed analytics feature allows users to understand why an email was held and determine the trustworthiness of the sender.

it sECURITY & sUPPORT pACKAGES

Standard Package

Entry level IT Support and Security Package

Premium Package

Premium comes packed with essential security and data backup

Elite Package

For the more securty concious business owner.

Ultimate Package

For a total security and centrally managed it environment.

Services

3CX Hosted Phone Systems

3CX hosted phone systems are cloud-based communication platforms that enhance business connectivity through unified voice, video, and messaging tools.

Application Hosting & Management

Application hosting and management involves deploying and maintaining software applications in the cloud to ensure their reliable and secure operation.

Centralised Professional Email Signature

Centrally managed email signatures. Set sleek unified signatures for the whole company.

Dark Web Monitoring

Monitor the Dark Web for compromised domain/emails from your company to limit a cyber attack.

Device Protection (Endpoint Detect & Respond – EDR)

Fully managed and monitored device protection 24/7, human led SOC, who detect and investigate, triage, and action remediation.

DNS Security and Configuration

Email security is paramount to protecting your business and brand. Configuration of a domain for email is the first step.

Domain Registration & DNS Management

Domain registration secures your web address, while DNS management ensures that people can find your website using that address.

Email Filtering, Protection & Security

Total email security that filters spam, viruses, phishing attacks and more.

Full Fibre 900mbps Business Internet

Full Fibre 900Mbps Business Internet delivers lightning-fast, symmetrical speeds to supercharge business productivity.

Google Workspace Subscription, Management & Security

Google Workspace smoothly integrates the business solutions that your team needs in one place.

Internet Filtering & Protection

Our DNS filtering solution has been ranked #1. Internet and Content Filtering at its best.

Managed Backup for Microsoft 365 & Google Workspace

Our backup solution is built in the cloud for the cloud, making it one of the fastest and most reliable cloud backups.

Microsoft 365 Security Monitoring

24/7/365 monitoring of your Microsoft 365 account to spot any configurations issues and fix them.

Microsoft 365 Subscription, Management & Security

Microsoft 365 subscriptions include familiar Office apps, intelligent cloud services, and world-class security in one place.

Network Discovery

Network Discovery provides complete security scans of your network in real time.

Password Manager

Protect your organisation against cyber threats with zero-trust enterprise password management.

Penetration & Vulnerability Testing

Automated full-scale penetration and vulnerability testing as a service.

Phishing Simulation & Security Awareness Training

Auotmate your Cyber Security Awareness & Phishing Training with YCW.

Server Support

24/7/365 Server monitoing in real time. We fully maintain, patch monitor your servers.

Support, Monitoring & Maintenance

Our IT Helpdesk is available from 8:30am to 6:00pm Monday to Friday to answer and resolve any question you may have.

Windows 365 Cloud PC

Windows 365 Cloud PC allows you to securely stream your Windows experience, including your personalised apps, content, and settings, directly from the Microsoft Cloud to any device.

WordPress Hosting

WordPress Hosting is a hosting service optimized for WordPress websites, providing easy setup, enhanced security, and performance tuning for a seamless WordPress experience.

Zoho CRM Subscriptions

Zoho CRM is a cloud-based customer relationship management platform designed to help businesses streamline their sales, marketing, and customer support processes

Learning Centre

Tech Guides

Technical Guides from Your Cloud Works

Blog

Your Cloud Works Tech Blog

Books

Published Books by Your Cloud Works

Newsletters

Tech Insider Newsletters

News

Latest News from Your Cloud Works

Frequently Asked Questions

Frequently Asked Questions by Clients

Tech Tip Videos

Technical Tip Videos from Your Cloud Works