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Customer Satisfaction

Our Live Statistics

all statistics below are linked to our live real time customer feedback from tickets completed.

November 2022
Live
Customer
Feedback

99%

Response Rate in
November 2022

91%

Customer happiness in
November 2022

For the Month of November 2022

1954

Total Number of Support Tickets Raised

92%

Support Tickets Resolved within SLA Time

1910

Support Tickets Successfully Resolved

Historic Customer Happiness...

97%

Average 2010-2022

96%

Average 2022

98%

Average 2021

99%

Average 2020

97%

Average 2019

98%

Average 2018

96%

Average 2017

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