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Customer Satisfaction

Our Live Statistics

all statistics below are linked to our live real time customer feedback from tickets completed.

February 2022
Live
Customer
Feedback

99%

Response Rate in
February 2022

89%

Customer happiness in
February 2022

For the Month of February 2022

2436

Total Number of Support Tickets Raised

89%

Support Tickets Resolved within SLA Time

4124

Support Tickets Successfully Resolved

Historic Customer Happiness...

98.94%

Average 2021

99%

Average 2020

97%

Average 2019

98%

Average 2018

96%

Average 2017

95%

Average 2010-2020

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