Microsoft Faces Global Outage, Multiple Users Affected: Live Updates
Microsoft has experienced a Mass outage of many services included Microsoft 365. A spokesman from Microsoft has said that many services have now been restored but interruptions around the world have left businesses, banks, airlines completely locked out of systems. Airlines are advising customers to expect disruptions and delays after planes were grounded following the […]
Is that Chrome extension filled with malware?
Chrome extensions are great for boosting productivity and saving time. But if they’re not the real deal, you could be at risk from malware. We tell you how to stay protected.
Global 100 – The Strategist Series – 2024 Winner – Best IT Security & Support Services Provider 2024 – UK
We are very proud to announce Your Cloud Works are crowned Best IT Security & Support Services Provider 2024. Third year in a row. Very humbled.
Save time by accessing your Android phone’s files with File Explorer
A new feature in Windows 11 may make accessing files on your Android phone much quicker. We have all the details.
Protect your business from a data leak with Microsoft Edge
Keeping your data away from the wrong hands is a big challenge. But thanks to Microsoft Edge for Business, it’s just become easier. Here we tell you why.
3cx Hosted Phone System
3cx is the world leading telephone system for businesses of all sizes. The 3CX Phone System is a software-based private branch exchange (PBX) that utilises Voice over IP (VoIP) technology to manage and facilitate telecommunications within an organisation. It provides a robust and flexible communication platform. Key Features: Unified Communications: Combines voice, video, and instant […]
Ransomware threats are surging – here’s how to protect your business
After years of decline, ransomware attacks are on the rise again. And more businesses are being targeted. It’s time to protect your data. Here we explain how.
Business Wireless
Ubiquiti Networks, a leader in wireless networking, has established itself as a go-to brand for high-performance, reliable, and cost-effective networking solutions. Among its extensive range of products, the Ubiquiti UniFi series stands out, especially for its wireless networking capabilities. Your Cloud Works, leveraging over 20 years of experience in installing Wi-Fi networks, has been integrating […]
Are your employees reporting security issues fast enough… or even at all?
The faster your employees report a potential cyber security issue, the less damage is done to your business. But how can you encourage quick reporting? Here we share some solid ideas.
Do Chromebooks work offline?
Yes. You can use offline-ready apps to keep using a Chromebook when it’s not connected to the Internet. Below are some examples: Read and write emails with Offline Gmail Write a note or make a list with Google Keep Create and edit documents, slides or spreadsheets with Google Drive apps (Google Docs, Sheets and Slides) […]
What is the difference between Chromebooks and other computers?
Chromebooks are a new type of computer designed to help you get things done faster and more easily. They run Chrome OS, an operating system that has cloud storage, the best of Google built in, and multiple layers of security.
How do I train teachers and students how to use G Suite?
Google offer many resources, such as Help Centers and online presentations in their G Suite Learning Centre, to help you train your users to use the applications. If you need additional training, please contact Your Cloud Works, we are Google for Education partners and offer bespoke training packages for schools.
How secure is G Suite for Education?
Two of the most common questions regarding Google, in general, and G Suite specifically, are security and privacy. Google take both topics very seriously and truly believe that their offerings are a great option for customers on both fronts. Google’s business is built on their users’ trust: trust in their ability to properly secure data […]
How much is G Suite for Education?
Google’s G Suite for Education is free and Google plan to keep the core offering of G Suite for Education free. This offering includes unlimited user accounts for future incoming students and unlimited storage. As you may know, Google was founded by a research project at Stanford University, and this is just one way they […]
What is Google for Education?
Google for Education is a solution to aid productivity and collaboration in schools with G Suite for Education and Chromebooks. Google currently offers schools a hosted solution for their email, calendar, and chat through G Suite for Education, their integrated communication and collaboration solution, among other applications and services.
Does G Suite allow me to manage mobile devices?
Yes, you can manage your organisation’s mobile devices, without the need for an on-premise device management server, using the Google Admin console. Mobile Management allows you to enforce device policies over mobile devices in your organisation and perform actions like remotely wiping your users’ mobile devices. For more information and G Suite help please contact Your […]
How does Google keep my information secure?
Google was born in the cloud and has been built from the ground up to mitigate the unique threats for cloud systems. They make the performance and reliability used to run Google available to businesses, schools and government institutions around the world. The technology, scale and agility of their infrastructure bring unique security benefits to […]
Can I get someone to set up G Suite for me?
Yes. Your Cloud Works is a Google Cloud partner and we provide G Suite help. As a Google partner we are an experienced IT service company that can help you evaluate, customise, deploy and transition to Google Cloud. We can also provide training, data management and ongoing support.
Can I replace my current software with Google Docs?
We’ve found that many of businesses are able to eliminate their existing productivity suites and rely exclusively on Google Docs, Sheets and Slides. Docs, Sheets and Slides are productivity tools that let you create different kinds of files, including text documents, spreadsheets and presentations. You can work on them in real time with other people […]
What makes Google Cloud’s G Suite different?
There are five areas that set G Suite apart: A cloud pioneer. Google is recognised as a trusted name and an industry leader in reliable cloud infrastructure. Built for the cloud. Google Cloud was designed as an entirely cloud-based service from the ground up, so IT departments don’t need to spend time and money maintaining […]
How do I choose the right Cloud Service Provider?
When moving to the Cloud you need to be sure you have chosen the right Cloud Service Provider that understands your business requirements and has the capabilities to deliver the services you need. All reputable Cloud Service Providers are governed by the Cloud Industry Forum (CIF) and will be CIF Certified, like Your Cloud Works. […]
What devices are compatible with a Hosted Desktop solution?
Our Hosted Desktop solution allows end users to connect to their desktop anywhere, anytime, providing they have access to an internet connection, this can be achieved on a large range of devices. Our Hosted Desktop service is therefore compatible with Windows, Linux, Mac, Android, Blackberry, ChromeOS, and much more.
Is my data secure with a Hosted Desktop Service?
With a Your Cloud Works Hosted Desktop solution your data is your own, and only you and persons you give permission to can access it. The Cloud does not present any risks to sensitive data that do not already exist with an on-premise environment. In fact, the majority of SMEs that evaluate their internal security, […]
Where is my data stored?
When you adopt a Hosted Desktop solution, you migrate your IT infrastructure to a Data Centre. Here, at Your Cloud Works, a Cloud Service Provider, we understand the importance of your data and that is why we only use UK based Tier III Data Centres for both your infrastructure and your back-ups.
What is ‘the Cloud’ and a ‘Hosted Desktop Solution’?
The term ‘Cloud’ is a user-friendly word that is used to describe services that are provided over the internet. Rather than having to maintain your business’s IT infrastructure on-premise, it is hosted remotely by Cloud Service Providers (CSPs), like Your Cloud Works. We therefore take over the responsibility of maintenance and up-keep. With your IT […]
Now Copilot’s going to make your team work better together
Microsoft isn’t happy just boosting individual productivity. Now it’s set its sights on helping your team work better together. We’ll tell you how.
More businesses are proactively investing in cyber security defences
Cyber security: More and more businesses are making the smart business decision to invest in it. Find out why you should join them.
You might hold the secret to data security in your finger
Is your password keeping your data as safe as it could be? Maybe not. And there are new, safer alternatives to try. Here are all the details.
Say goodbye to video call pop-ups (and Teams meeting blushes)
Has a pop-up notification ever embarrassed you while you were on a video call? Microsoft may finally have a feature to stop that happening. Learn more here.
The secrets to make your laptop battery live longer
Ever been caught out by a low laptop battery at the worst possible time? Here’s our professional advice to prolong your laptop battery’s lifespan.
1 in 4 people struggle with password overload. Here’s the answer
Struggling from password overload? You’re not alone, and it’s putting your business at risk of data theft. Good news: There’s a very simple solution and we’ll tell you all about it.
Cyber security training once a year isn’t working
You’re wasting your time on annual cyber security training. Why? Because it’s simply not cutting it anymore. Discover a better plan here.
Copilot is bringing another productivity boost to Teams
Teams is getting some Copilot-powered updates that will boost your business’s productivity even further. Here we tell you all about it.
Uh oh! You’re at greater risk of malware than ever before
Small and medium-sized businesses are at more risk of a malware attack than ever. It’s time to take action to protect your business. Here we tell you how.
Is this the most dangerous phishing scam yet?
Bad news: Cyber criminals have yet another new phishing scam up their sleeves and it could be the most dangerous one yet. They’re using genuine subdomains that have been abandoned. We tell you how to stay safe.
Is Wi-Fi 7 worth the investment?
Is upgrading to Wi-Fi 7 the right investment for your business? We look at the pros and cons of the next-gen wireless connection.
Cyber attacks: Stronger, faster and more sophisticated
A new cyber security report has brought some bad news: Cyber attacks are getting stronger, faster, and more sophisticated. We have all the details.
The little things that make a big difference
Microsoft’s made another update to Windows 11, and while it’s a small one, it could make a big impact. We have all the details of what’s changing.
Be more productive with these Microsoft Edge features
In the never-ending mission to be more productive, the latest Microsoft Edge browser could be a powerful ally. We’re telling you about 3 of its best productivity features.
And the award for most common phishing scam goes to…
Which phishing scam are you and your employees most at risk from? We tell you about the most common phishing emails and the easy way to stay safe.
Before you replace your slow PCs…
Windows PCs running slowly? It doesn’t necessarily mean it’s time to replace them. There are some other ways you can give things a boost. We’ll tell you how.
Which ransomware payment option is best? (Hint: none)
Cyber criminals are giving you more options when it comes to paying your way out of a ransomware attack. Our advice remains the same though. Find out what that advice is here.
Bridging the trust gap between your employees and AI
Have you noticed your employees are reluctant to use AI in the workplace? It may be down to their lack of trust. We explain how to show them AI is a tool that makes work better for everyone.
Don’t think your business is a target? Think again
Cyber criminals are targeting businesses of all sizes, all the time. And new research shows just how they’re doing it. We tell you how to stay protected.
Simon Lowson
These guys really know what they are doing. Super quick resolving issues and always ready to answer any stupid question
Tracy West
These guys really know what they are doing. Super quick resolving issues and always ready to answer any stupid question
Neil Renwick
These guys really know what they are doing. Super quick resolving issues and always ready to answer any stupid question
Lotte Hill
These guys really know what they are doing. Super quick resolving issues and always ready to answer any stupid question
Support, Monitoring & Maintenance
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Password Manager
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Microsoft 365 Subscription, Management & Security
Microsoft 365 Security Monitoring
Managed Backup for Microsoft 365 & Google Workspace
Internet Filtering & Protection
Google Workspace Subscription, Management & Security
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Device Protection (Endpoint Detect & Respond – EDR)
Email Filtering, Protection & Security
DNS Security and Configuration
DMARC DKIM SPF Etc…
Dark Web Monitoring
Centralised Professional Email Signature
This new search feature in Edge is a revolution
Microsoft’s Edge browser has an amazing new search feature that we think is a total game changer, and the most compelling reason yet to switch. We have all the details.
Technology Insider | February 2024
Notifications: Let’s get the balance right Welcome to the February 2024 edition of our Technology Insider newsletter. PING! In this month’s newsletter we look at notifications and how they could be a nuisance for your team… PING! We’ve got a three-step plan to help you tackle the notification dilemma, so everyone can enjoy a better […]
How proactive monitoring will help your business weather any storm
You’re the captain of your own ship. You have an excellent crew behind you. You’re prepared for anything! Or so you thought. Then one day, out of the blue, a massive digital kraken tentacled its way into your ship’s systems, causing havoc. Your lookout was using the crow’s nest as a cosy place to nap. What […]
Here’s what’s in store for the last ever Windows ‘Moments’ update
Microsoft will start to roll out its last Windows 11 ‘Moments’ update in a few weeks. After that it’s back to annual updates. We have all the details of the ‘Moments 5’ features you won’t want to miss. .
Microsoft wants you to pay for updates
Microsoft plans to charge for updates to Windows 10 starting next year (2025). We tell you your three options… and which we recommend.
Google Workspace Enterprise Plus
Custom and secure business email 1000-participant video meetings unlimited storage Security and management controls Standard support
Google Workspace Enterprise Standard
Custom and secure business email 500-participant video meetings unlimited storage Security and management controls Standard support
Microsoft 365 E5
Everything in Microsoft 365 E3, plus: Advanced security and compliance capabilities Scalable business analytics with Power BI Audio conferencing for up to 1,000 attendees
Microsoft 365 E3
Microsoft 365 apps for desktop and mobile Windows for Enterprise Chat, meetings, and file sharing within shared workspaces 1 TB of cloud storage Core security and identity management capabilities
Microsoft 365 Exchange Online (Plan 2)
Everything in Exchange Online (Plan 1), plus: 100 GB mailbox and messages up to 150 MB Built-in data loss prevention (DLP) Cloud Voicemail services with call answering, dial-in UI, and automated attendant
Microsoft 365 Exchange Online (Plan 1)
50 GB mailbox and messages up to 150 MB Outlook on the web provides a premium browser-based experience Focused Inbox makes it easy to track email that matters most Automatically move old messages to an In-Place Archive
Microsoft 365 Business Premium
Everything in Business Standard, plus: Advanced identity and access management Enhanced cyberthreat protection against viruses and phishing attacks Enterprise-grade device and endpoint protection Discover, classify, and protect sensitive information
Microsoft 365 Business Standard
Everything in Business Basic, plus: Desktop versions of Word, Excel, PowerPoint, and Outlook Webinars with attendee registration and reporting New: Collaborative workspaces to co-create using Loop New: Video editing and design tools with Clipchamp
Microsoft 365 Business Basic
Apps and services to kick-start your business, including: Identity, access, and user management for up to 300 employees Custom business email (you@yourbusiness.com) Web and mobile versions of Word, Excel, PowerPoint, and Outlook3 Chat, call, and video conference with Teams 1 TB of cloud storage per employee 10+ additional apps for your business needs (Bookings, Planner, […]
Google Workspace Business Plus
Custom and secure business email + ediscovery, retention 500 participant video meetings + recording, attendance tracking 5 TB pooled storage per user* Enhanced security and management controls, including Vault and advanced endpoint management Standard support (paid upgrade to enhanced support)
Google Workspace Business Standard
Custom and secure business email 150-participant video meetings + recording 2 TB pooled storage per user* Security and management controls Standard support (paid upgrade to enhanced support)
Google Workspace Business Starter
Custom and secure business email 100-participant video meetings 30 GB pooled storage per user* Security and management controls Standard support
International Elite 100 – IT Security & Support Services Provider of The Year – UK – Winner 2024
We are very proud to announce we are winners in the category of, IT Security & Support Services Provider of the Year (UK) 2024 in the International Elite 100 Awards.
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Windows Hosted Desktops
Introducing Windows 365 Cloud PC – Your Windows in the Cloud Windows 365 Cloud PC allows you to securely stream your Windows experience, including your personalised apps, content, and settings, directly from the Microsoft Cloud to any device. Whether you’re using a laptop, tablet, or even a mobile phone, Windows 365 gives you access to […]
Elite Plan
Unlimited Remote Support Your Cloud Works Portal and Desktop App Automated Windows / MAC / Linux Security Updates 24x7x365 Device Monitoring Guaranteed Response Times Full Documentation of your Company IT Systems
Premium Plan
Essentials Plan
Are you ready for next-gen email security? (YES!)
Sick of spam emails? We have details of a cool new tool to help keep us better protected.
Why outsourced IT always beats DIY
Did we ever tell you about our friend Dave? Dave’s a business owner, just like you. And, maybe just like you, Dave struggled to let go of some of the things he did in his business. Whether it’s because you’re trying to save money, you don’t trust anyone to do things as well as you […]
Unwrap the gift of knowledge: 5 free AI courses by Microsoft
Microsoft has a little business-boosting gift that you won’t want to miss out on… five free courses about AI. We have the details, and the links to the courses.
New! A better way to find Chrome extensions
The Chrome Web Store’s been given a massive makeover, and it’s all about making your team’s life easier. We have all the details.
An AI-charged blast from the past
Microsoft Paint is all grown up, and it’s making a supercharged comeback thanks to AI. We have all the details
You’re not imagining it, video calls ARE stressful
Video calls stressing you out? You’re not alone. Scientists have warned about the negative effects of too much camera time. We have the solution for your team.
Is app overload slowing down your team?
How many different apps and chat services are your employees juggling every day? Chances are, it’s making your business less productive. Good news: There’s a simple solution. We have the details.
On the battle front: Protect your business from these cyber security threats in 2024
We’re weeks away from the new year. And this is a great time to start thinking about what needs to get better in 2024. We believe you should allocate a little more of your business’s precious resources on cyber security. Because as technology develops, so do the techniques used by cyber criminals to trick you […]
You’ve heard of Copilot… but what is it?
You might have heard about Microsoft Copilot, but what is it? And will it really make a difference to your workday or business? We explain it all here.