3cx Hosted Phone System

overview

A 3CX Hosted Phone System provides an efficient, flexible, and cost-effective solution for your business communication needs. With the Hosted Phone System, you can enjoy a range of advanced features such as voice over IP (VoIP), video conferencing, live chat, and mobile apps, all integrated into one seamless platform. This system allows your team to stay connected and collaborate effectively, whether they are in the office, working from home, or on the go.

A 3CX Hosted Phone System offers significant savings compared to traditional phone systems, eliminating the need for expensive hardware and reducing maintenance costs. It supports remote working, enabling your employees to access their office phone extensions from anywhere, using any device. The system is easy to install, manage, and scale, making it an ideal choice for businesses of all sizes. With features like call queues, automated attendants, and CRM integration, a 3CX Hosted Phone System enhances productivity and improves customer service.

One of the key benefits of a 3CX Hosted Phone System is its ability to support remote and hybrid work environments. With mobile and web apps, your team can make and receive calls, participate in video meetings, and chat with colleagues from anywhere, ensuring seamless communication and collaboration. The system also includes advanced security features such as end-to-end encryption and secure VoIP connections, protecting your business communications from potential threats.

A 3CX Hosted Phone System is highly scalable, allowing you to add or remove users as your business needs change. This flexibility ensures that you only pay for what you need, making it a cost-effective solution for growing businesses. With detailed call reports and analytics, you can monitor and optimise your communication processes, ensuring efficient and effective operations.

Get in touch today to discuss your requirements contact us use our referral link to sign up directly with 3cx here

Definitions

Hosted Phone System: A cloud-based communication system that provides VoIP, video conferencing, live chat, and mobile apps integrated into one platform.

VoIP (Voice over IP): A technology that allows voice communication and multimedia sessions over the internet.

CRM Integration: The ability to integrate the phone system with customer relationship management (CRM) software to enhance customer interactions.

Call Routing: A feature that directs incoming calls to specific extensions or groups based on predefined rules.

End-to-End Encryption: A security measure that encrypts communication data from one end to the other, ensuring privacy and protection against eavesdropping.

Scalability: The ability of the system to expand or contract based on the business’s needs, allowing for flexible user management.

Unified Communications (UC): is a system that combines different ways of communication, such as phone calls, video calls, instant messaging, and email, into one platform.

SIP Trunk: is a way to make and receive phone calls over the internet instead of traditional phone lines.

USEFUL INFORMATION

We team up directly with dedicated SIP Trunk provider to supply your digital VoIP phone lines. These are digital phone lines that plug directly into the 3CX Phone system or any other VoIP phone system. We have worked closley with our SIP Trunk provider many years and they have a great small team that are very helpful and quick to answer any questions you may have.They prvide direct billing for your SIP Trunk supply and itemised call billing.

Pricing

Pricing for 3cx hosting and licence can be downloaded below.We host, supply the licence and manage your hosted 3cx Phone System fully offering a single monthly price and single point of contact for support and maintenance.

All hosted phone systems are contracted on a yearly basis.

3CX has 3 versions available. SMB, Professional and Enterprise. We offer the Professional and Enterprise versions to clients, as we have found the SMB limits functionality.