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Can your business go green by switching to the cloud?

What can AI do right now to provide better customer service and drive business growth? This is a great article that explains how some companies are already putting it to work #AI #BusinessGrowth #CustomerService

This week in 1960 physicist Theodore Maiman built the first working laser. Today, we use them in all kinds of ways, from buying groceries to eye surgery #LaserBeams #TheodoreMaiman #ThrowbackThursday

There’s a new type of malware that targets Android phones. FluHorse can steal passwords AND 2FA codes, starting with a phishing email. Beware – and tell your employees! #PhishingEmail #Android #FluHorse

Do the notifications in the Windows 11 start menu annoy you? You may soon be allowed to disable them – right now the feature is in testing #Windows11 #StartMenu #AnnoyingNotifications

Whether you prefer hybrid or office-based working, one thing’s for sure – you need to work hard to keep everyone engaged. Here are some great ideas to help #RemoteWorking #EmployeeEngagement #BetterBalance

ChatGPT looks to be testing a drop-down feature that allows people to narrow down prompts to get a more targeted response. But will it make you less creative? #ChatGPT #TargetedResponse #NewFeature

You know what HTML is, right? But did you know you should be 10x more cautious when opening HTML attachments in email? It’s a common way to spread malware #HTML #MaliciousAttachments #malware

Do you use Google’s Chrome browser (like many people)? It has a new reading mode unlike any other, that puts the text from an entire page in a side panel – no distractions #Google #Chrome #ReadingMode

84% of customers say they’d actively boycott a website that had allowed fraud with their credit card. What can you do to make sure that doesn’t happen? #CreditCardFraud #AccountTakeOver

Major changes to your IT infrastructure need to be carefully planned if you want them to deliver everything you hope they will. Download our latest free guide for all the info #ITInfrastructure #PlanningForChange #FreeGuide

What do you think of the Avatars in Teams? Fun or cringe? They’re due for release in May, but not everyone’s sold on the idea #Microsoft #Teams #NewFeatures

Could it be true that chatbots are learning from each other? Recently, Google was forced to deny that Bard was trained using ChatGPT data #GoogleBard #ChatGPT #ChatbotLearning

We need to be cautious about emails and texts we receive, but now phone calls are using voice cloning to fool unsuspecting victims. Be aware – imposter scams are on the rise #VoiceCloning #PhoneCallScam #CyberCrime

It was only a matter of time, but we hear ads are coming to Microsoft’s Bing chatbot. Would this put you off using it? #Microsoft #BingAI #ads

We know you install updates as soon as they’re ready… but in case you’re a bit behind, Apple’s just patched more than 30 security flaws with its latest iOS update. Install it now! #Apple #iOS #UpdateNow

Microsoft has announced stronger security protection for Teams customers… well, some of them anyway. Want to know if you can use “Collaboration Security”? Get in touch #Microsoft #CollaborationSecurity #AskUs

Is AI a threat to humanity? AI tools are bringing businesses a whole host of new benefits, but some tech titans – including Elon Musk – think we should pause for breath #AI #BigTech #ChatGPT

Many cyber attacks rely on stolen credentials. That’s why new passkeys should provide greater security than the humble password. Are you ready for a world without passwords? #Passkeys #CyberSecurity #GetReady

Whether you use your Android phone for work or not, you should still switch on Private DNS Mode. It helps keep your activity private from others. Here’s how #Android #PrivateDNSMode #HowTo

Your business needs to use Multi-Factor Authentication if you’re serious about data security. Our latest video has the top 3 reasons why #MFA #CyberSecurity #VideoGuide

If you use Google Chrome on a MacBook, you may have noticed your battery drains quickly. Not anymore, thanks to the latest Chrome update. Yay! #CyberSecurity #ITReview #ITSupportProvider

Here’s a sentence that would have made no sense a couple of years ago: “Bing with ChatGPT is coming to the Windows 11 Taskbar”…. the times, they are a’changing… #Windows11 #Bing #ChatGPT

Passwords alone aren’t enough to keep your data safe – you need to set up multi-factor authentication. This is a great article that tells you how to set it up on your online services #MFA #2FA #HowTo

Have you considered introducing a 4-day working week to help your people be happier and more productive? AI tools could be your best tool to make it a success #AITools #4DayWorkWeek #productivity

Are your people not using their annual leave because they work remotely? It’s a problem, and it could harm engagement and productivity #ProductivityKiller #AnnualLeave #WFH

We have some tales to tell about the IT issues we’re called to fix. But the story of the strange buzzing noise that turned out to be a wasps’ nest in a PC is our new favourite! #TalesFromTheHelpdesk #TechSupport #FunFriday

What will the offices of the future look like? Is hybrid working here to stay? Will we all be working in the Metaverse in the next few years? #Metaverse #OfficeOfTheFuture #RemoteWorking

If you use Windows 11 and have an iPhone, you’ll be happy to know iMessage is now coming to the OS. You’ll be able to pair your iPhone using the Phone Link app #Windows11 #iMessage #PhoneLink

On this day in 1998, Bill Gates held a public demonstration of Windows 98… and got the blue screen of death when demonstrating its plug and play capability. Awkward! #BillGates #ThrowbackThursday #Windows98 #BlueScreenOfDeath

Cyber crooks are using ‘data poisoning’ which leads to AI services training themselves on incorrect information. Why can’t we have nice things?! #CyberCriminals #DataPoisoning #AI

Cyber criminals are exploiting the sudden popularity of ChatGPT to lure people into downloading malware. It’s a complex scam that shows just how clever the crooks can be #chatbots #ChatGPT #CyberCrime

YouTube is the latest company to be hijacked to send convincing phishing emails. Would your team be able to spot the warning signs, or is it time for some training? #YouTube #PhishingScam #CyberSecurityAwareness

Who’s excited that Apple is finally bringing USB-C ports to iPhones? Well hang fire. It looks like they’re adding a chip to make sure you only use “Made for iPhone” accessories #Apple #USBC #MadeForiPhone

A sneaky iPhone scam involves thieves watching people as they enter their passcode before stealing and accessing their phones. And it works with Android phones, too #iPhone #Android #DataTheft

Twitter’s co-founder is launching a new alternative to the microblogging site, called Bluesky. It’s invite-only right now, but you can sign up to the wait list #Twitter #Bluesky #JackDorsey

Do you use MFA – that’s Multi-Factor Authentication – throughout your business? Read our latest FREE guide to find out why All Businesses Should Adopt MFA. Now #MFA #CyberSecurity #FreeGuide

Now that using chatbots like ChatGPT is becoming more commonplace, how can we spot AI generated content? Enter content detection tools #ChatBots #ContentDetectionTools #AIGeneratedContent

Here’s a worrying stat: three quarters of cyber attacks last year were malware-free, meaning that crooks used stolen credentials to break into victims’ systems #MalwareFreeAttacks #CyberCriminals #CyberSecurity

We’re hearing more whispers about Windows 12. Thanks to advances in Intel chips, it looks like the next Windows release may have a big AI focus #Microsoft #Windows12 #Intel

Curious about ChatGPT’s AI rival, Google Bard? You can now join the waitlist to try out the ways it can boost productivity and creativity #ChatGPT #GoogleBardAI #BusinessProductivity

The number one question for people working from home? How to get better, faster internet coverage. Do you choose a mesh network or Wi-Fi router? #WFH #RemoteWork #HomeInternet

We love Android, but it’s seen some spectacular flops over the years. Here’s a look back at some of the biggest failed experiments – did you own any of these? #Android #TechFails #ALookBack

“I need to take the internet home – can you put it on a disk for me?” If you’re ever worried about looking silly to IT support, please don’t. We’ve heard it all #ITHelpdesk #ITSupport #FunFriday

What are your thoughts on chatbots? Could some journalists be misunderstanding how AI works, and writing scaremongering articles to put us off? #AI #ChatBots #NotReallyScary

This week in 1975, 19-year-old Bill Gates and 22 year old Paul Allen formed a little company called Microsoft (originally Micro-Soft). It worked out OK for them #Microsoft #HappyBirthday #TechHistory

Cyber criminals will be diversifying their tactics this year and targeting more small companies than ever. That means lots of businesses need to up their game. We can help #CyberCrime #SMB #CyberSecurity

Cyber criminals are using legitimate sites like Google, PayPal, and iCloud to make their phishing scams even more convincing. It’s incredibly easy to fall for – beware of this one #PhishingScam #CyberCrime #CyberSecurity

ChatGPT has taken the tech world by storm, and search giant Google wants in on the action. It’s currently working hard on its own rival AI tools. Can Google dominate AI, too? #ChatGPT #Google #ApprenticeBard

What are the tech terms you really must know when you’re running a business? Our latest video has a jargon-free breakdown of the three most important bits of IT lingo #TechJargon #TechExplainer #VideoGuide

When did you last review your IT systems and security? Is it something you’ve been putting off? It could speed things up and save you money – get in touch today #CyberSecurity #ITReview #ITSupportProvider

Microsoft security experts say they’re currently tracking more than 100 ransomware groups around the world to follow their constantly changing methods #ransomware #CyberAttack #Microsoft

Researchers in Japan analysed millions of Tweets to find when we’re at our angriest. Any guesses? Perhaps unsurprisingly, train stations come out on top #Twitter #RageTweets #TweetAnalysis

Can you believe that Facebook is still growing, despite 20 years and endless competition? It currently has 2 billion daily active users. That’s a quarter of the world’s population #Facebook #BusinessGrowth #2Billion

A ‘minimal toolbar experience’ in Microsoft’s Edge browser could mean you have more screen space without enabling full screen mode. Do you prefer a less cluttered screen? #MicrosoftEdge #MinimalToolbarExperience #ScreenSpace

While more businesses are adopting cloud services, only 10% are getting the full benefit of the technology. Could your business get more out of the cloud? Let’s talk #CloudServices #OperationalImprovement #BusinessGrowth

It feels like the whole world is talking about ChatGPT right now. Apparently, in January it averaged 13 million unique visitors per day! Have you had a chat yet? #ChatGPT #OpenAI #HugeGrowth

Do you use physical security keys to access your apps and accounts more safely? Apple has revealed what it says are the best ones to use with its iPhones, iPads and Apple watches #SecurityKeys #FIDOStandards #Apple

If you record meetings, you’ll know what a pain transcribing them can be. But now Word for Windows has a new feature that lets you convert audio recordings to text #Word #Windows #AudioTranscription

Tech talk can seem like an alien language. Our latest guide decodes some of the lingo you might hear when talking to your IT professional – get your free copy today #TechSpeak #ITJargon #FreeGuide

Teams Premium is now available to everyone. It’s got some cool AI features powered by OpenAI, the people behind ChatGPT… but some features are premium-only #Microsoft #TeamsPremium #OpenAI

Do you stress when you’re chased for an unpaid invoice? Cyber criminals are playing on that sense of urgency to get you to fall for new phishing attacks #PhishingAttack #CyberCriminals #UnpaidInvoice

Ever suspected that when someone writes ‘LOL’ they’re not really laughing? A brand new LOL verifier will only let people type it if they are literally laughing out loud #LOLVerifier #UselessTech #LaughOutLoud

The developments keep coming to Teams. You’ll soon see a revamped calendar, a more vivid display, and control over the components you see in your Front Row view #Microsoft #Teams #MoreUpdates

Did your careers teacher tell you about this? Cyber criminal groups are advertising jobs on the dark web with paid leave, 7-figure salaries, and a friendly team environment #CyberCriminals #JobAds #CareerChange

Good news if you use both Microsoft 365 and Google Chrome. Better integration for ChromeOS is coming soon, making it easier to install and open files #Microsoft365 #ChromeOS #BetterIntegration

Microsoft’s Exchange Server is a big target for cyber criminals. That’s why you should always keep it updated. If you need a hand, we can help #Microsoft #ExchangeServers #CyberAttack

If you use ‘Sorry, I’m driving’ as a reason to skip Teams calls, you might want to find a new excuse. Teams is coming to CarPlay calendar view – remember, though, safety first! #Teams #Microsoft #CarPlay

Do you leap out of bed in the morning? According to research, the alarm you set can make a big difference to your morning. Here are the best ones to use for a good day

Do you keep your business email as safe as it could be? Many businesses don’t. Watch our latest video to learn the security measures you should put in place right now

What are the five most important security measures you should be taking in your business? If you’ve skipped even one of these steps, get in touch so that we can help

The LockBit ransomware group issued an apology over its attack on a Canadian children’s hospital at the end of last year. Seems some cyber criminals do have a (small) conscience

We’ve heard that Windows 11 will be releasing multiple updates this year as part of its ‘Continuous Innovations’ drive. What new features would you like to see?

You probably use Facebook for business, and it’s highly likely your team use it personally – here are some of the biggest Facebook scams you need to be aware of

Here’s a trio you don’t often see together… Apple, Google and Mozilla have joined forces to set a new benchmark for better browsers. Speedometer 3 focuses on responsiveness

Data centres use a lot of energy – that’s not news. But recently Google’s data centre water usage was revealed. 274.5 million gallons in 2021 alone. In just one centre. That’s a lot.

Have you heard about Microsoft Teams Premium? It’s powered by AI and is coming very soon. There’s a preview some businesses can trial this month

The world’s biggest tech event, CES, was held last month in Las Vegas. And there were some crazy new gadgets unveiled. Which of these will break through to the mainstream?

Desktop shortcuts save time, and we love that. Here’s how you can create them in Windows 11

How secure is your business email? Do you take additional steps to protect it? Read our latest free guide to learn exactly what you need to consider

Shopify is taking extreme steps to reduce time spent in big meetings by purging staff calendars. Is this something you can see your business doing in future?

Been tempted by pirated software? Not only is it illegal and unsupported, but you could also find your computer infected with info-stealing malware. Don’t do it!

Cybersquatting involves tricking people into visiting malicious websites using slightly misspelt addresses. And it reached record highs last year – a massive 10% increase on 2021

Google is very serious about keeping you safe from bad downloads. A new Chrome update will actively prevent insecure downloads from HTTP sites

Do you love the tabs feature in Windows 11? If so, good news for you. It looks like Notepad may soon benefit from tabs too, according to a leak. Are you a Notepad user?

Finally! An energy-saving office desk that’s also a laptop-charging exercise bike. When we talked about cycling to work, this wasn’t quite what we had in mind… what do you think?

If you have an Android phone, you might be a little green-eyed at Apple’s MagSafe wireless fast charging. So there’s good news – looks like the tech will be coming to Android soon

What would it take to replace Google as your first-choice search engine? Microsoft is rumoured to be incorporating Chat GPT into Bing. Tempted now?

When you’re back in your business tomorrow, these are the big productivity areas to focus your team on #ProductivityAtWork #MeaningfulWork #EmployeeEngagement

How’s your home IT setup? Kitchen table? Or like a vision from a hi-tech future? Here’s some great kit to help you get more done when you’re working from home #WorkFromHome #HomeOfficeEssentials #TechTools

Last month, Apple announced the winners of its annual App Store Awards. Will any of these take over your life? #Apple #AppStoreAwards #AppWinners

We love this example of how a tech expert with the right knowledge transformed a business. The business owner struggled with his writing – an IT pro found the solution #FeelGoodFriday #AI #HelpfulTech

You’re using the cloud, right? Our latest video brings you the three cloud security measures you should implement right now for better business security. Get in touch today #CloudSecurity #CyberSecurity #VideoGuide

This week in 1984, Apple released the Macintosh personal computer. Whether you’re a PC or Mac fan, this machine changed the face of computing forever #Apple #Macintosh #ThrowbackThursday

It’s hard to believe that the video game Pong is 50 years old. It wasn’t quite the first computer game, but it’s arguably one of the best known, and it’s still addictive! #Pong #50YearsOld #VideoGames

Have your Windows shortcuts been disappearing? This might have been caused by a bug in a recent Microsoft Defender update. We can help put it right – get in touch #Microsoft #WindowsShortcuts #AskUs