Your Security is our primary focus

17 Canon Harnett Court

Milton Keynes, MK12 5NF

MON - FRI: 8:30 - 18:00

Helpdesk Opening Hours

+44 (0) 1908 410261

Customer Support

Have you heard? Google Drive is investigating reports that it lost files for a small number of people. Have you been affected?

An increasing number of people are worried, and Google has confirmed that they are actively looking into it. While we don’t have all the details yet, Google mentions that it’s a sync issue with the Drive desktop app and has offered some recommendations while they work on a fix.

What should you do if you’re facing this problem?

Firstly, don’t click ‘Disconnect account’ in the Drive for desktop app and don’t move or delete the app’s data folder on your hard drive. Google also suggests making a copy of the app data folder.

Some people have taken matters into their own hands and found temporary solutions. But I’d advise waiting for Google’s official guidance.

This situation reminds us why having reliable backups is crucial. Even Google Drive can have problems.

You should create a simple 3-2-1 strategy for your business data: Three copies, stored on two different types of media, with one copy in a different physical location.

You can combine local hard drives with an off-site cloud backup for a rock-solid solution. Don’t forget; you can even make backups of your cloud storage files. For instance, with Google Drive, you can use Google Takeout to create a zip folder of your files elsewhere.

If you’ve already been affected by the Drive syncing issue, I understand it’s a bit late to make backups. However, it’s an excellent reminder for all of us to fine-tune our business’s backup plans.

If that’s something I can help you with, get in touch.

#GoogleDrive #BackUp #LostData

https://www.techradar.com/computing/cloud-computing/google-confirms-drive-issue-that-may-have-lost-files-heres-how-to-back-up

it sECURITY & sUPPORT pACKAGES

Standard Package

Entry level IT Support and Security Package

Premium Package

Premium comes packed with essential security and data backup

Elite Package

For the more securty concious business owner.

Ultimate Package

For a total security and centrally managed it environment.

Services

3CX Hosted Phone Systems

3CX hosted phone systems are cloud-based communication platforms that enhance business connectivity through unified voice, video, and messaging tools.

Application Hosting & Management

Application hosting and management involves deploying and maintaining software applications in the cloud to ensure their reliable and secure operation.

Centralised Professional Email Signature

Centrally managed email signatures. Set sleek unified signatures for the whole company.

Dark Web Monitoring

Monitor the Dark Web for compromised domain/emails from your company to limit a cyber attack.

Device Protection (Endpoint Detect & Respond – EDR)

Fully managed and monitored device protection 24/7, human led SOC, who detect and investigate, triage, and action remediation.

DNS Security and Configuration

Email security is paramount to protecting your business and brand. Configuration of a domain for email is the first step.

Domain Registration & DNS Management

Domain registration secures your web address, while DNS management ensures that people can find your website using that address.

Email Filtering, Protection & Security

Total email security that filters spam, viruses, phishing attacks and more.

Full Fibre 900mbps Business Internet

Full Fibre 900Mbps Business Internet delivers lightning-fast, symmetrical speeds to supercharge business productivity.

Google Workspace Subscription, Management & Security

Google Workspace smoothly integrates the business solutions that your team needs in one place.

Internet Filtering & Protection

Our DNS filtering solution has been ranked #1. Internet and Content Filtering at its best.

Managed Backup for Microsoft 365 & Google Workspace

Our backup solution is built in the cloud for the cloud, making it one of the fastest and most reliable cloud backups.

Microsoft 365 Security Monitoring

24/7/365 monitoring of your Microsoft 365 account to spot any configurations issues and fix them.

Microsoft 365 Subscription, Management & Security

Microsoft 365 subscriptions include familiar Office apps, intelligent cloud services, and world-class security in one place.

Network Discovery

Network Discovery provides complete security scans of your network in real time.

Password Manager

Protect your organisation against cyber threats with zero-trust enterprise password management.

Penetration & Vulnerability Testing

Automated full-scale penetration and vulnerability testing as a service.

Phishing Simulation & Security Awareness Training

Auotmate your Cyber Security Awareness & Phishing Training with YCW.

Server Support

24/7/365 Server monitoing in real time. We fully maintain, patch monitor your servers.

Support, Monitoring & Maintenance

Our IT Helpdesk is available from 8:30am to 6:00pm Monday to Friday to answer and resolve any question you may have.

Windows 365 Cloud PC

Windows 365 Cloud PC allows you to securely stream your Windows experience, including your personalised apps, content, and settings, directly from the Microsoft Cloud to any device.

WordPress Hosting

WordPress Hosting is a hosting service optimized for WordPress websites, providing easy setup, enhanced security, and performance tuning for a seamless WordPress experience.

Zoho CRM Subscriptions

Zoho CRM is a cloud-based customer relationship management platform designed to help businesses streamline their sales, marketing, and customer support processes

Learning Centre

Tech Guides

Technical Guides from Your Cloud Works

Blog

Your Cloud Works Tech Blog

Books

Published Books by Your Cloud Works

Newsletters

Tech Insider Newsletters

News

Latest News from Your Cloud Works

Frequently Asked Questions

Frequently Asked Questions by Clients

Tech Tip Videos

Technical Tip Videos from Your Cloud Works